- HEP
- Dependable Power
Dependable Power
Dependable Power | Generators | Electrical | Newcomb
From sudden summer storms to deep-freeze winters, Newcomb’s weather can be unpredictable—your access to electricity shouldn’t be. HEP’s Dependable Power Electrical team delivers turnkey solutions that keep homes, businesses, and critical facilities humming with confidence. We handle everything from expert load assessment and seamless installation to routine maintenance and 24/7 emergency response, so you never have to worry about flickering lights or lost productivity when the grid goes down.
Whether you need a compact backup unit for a mountain cabin or a heavy-duty system for a lakeside resort, our factory-trained technicians match you with high-efficiency generators engineered for long-lasting reliability and fuel savings. Pair that with local Newcomb support, transparent pricing, and industry-leading warranties, and you’ll understand why neighbors across the Adirondacks trust HEP to power life without interruption.
FAQs
Why should I invest in a standby generator for my Newcomb property?
Newcomb experiences everything from summer storms to winter nor’easters, and even a brief outage can leave you without heat, refrigeration, well-water pumps, or critical business systems. A permanently installed standby generator automatically starts within seconds of an outage, keeps essential circuits powered until utility service is restored, and protects sensitive electronics from voltage fluctuations. It provides peace of mind and can prevent costly damage caused by frozen pipes, food spoilage, or lost business productivity.
How do I determine the right generator size for my home or business?
Proper sizing is crucial. Our technicians perform a load analysis that lists the wattage of each appliance, HVAC unit, medical device, server, or machine you want to back up. We add the starting (surge) wattage of large motors, apply a safety margin, and account for future expansion. Residential customers in Newcomb typically install 14-24 kW air-cooled units, while small businesses may require 30-60 kW liquid-cooled models. An oversized unit wastes fuel; an undersized unit can overload and shut down, so a professional assessment is the safest way to decide.
What fuel options are available, and which is best in the Newcomb area?
We install generators that run on natural gas, propane (LP), or diesel. • Natural gas is convenient if your property already has municipal gas service—no onsite storage is needed and supply is rarely interrupted. • Propane is popular in rural parts of Newcomb; we can connect to an existing tank or install a new one, offering clean burning and long shelf life. • Diesel delivers high power and efficiency for larger commercial units, but requires regular fuel maintenance. We’ll review your site, fuel availability, local codes, and runtime goals to recommend the right choice.
Are permits and inspections required for generator installation in Newcomb?
Yes. The Town of Newcomb follows New York State Building and Electrical Codes. A building permit and electrical permit are required before any work begins. We handle the entire process—submitting site plans, load calculations, and setbacks to the building department, coordinating utility mark-outs, and scheduling final electrical inspection. Once the inspector signs off and the utility approves the gas tie-in (if applicable), you’ll receive a certificate of compliance.
How often should my generator be serviced?
All major manufacturers recommend maintenance every 6 months or after 200 running hours, whichever comes first. A standard service visit includes an oil and filter change, fuel system inspection, spark-plug replacement, battery test, air filter cleaning, firmware updates, and a full operational load test. Because Newcomb’s winters can be harsh, we also check the cold-weather kit (battery heater and oil-warmer) to ensure reliable cold starts. Enrolling in our preventive maintenance plan keeps your warranty valid and minimizes unexpected repairs.
What is the typical installation timeline and what should I expect?
From signed proposal to final startup, most residential projects take 2–4 weeks. Day-by-day: 1) Site survey and permit filing (1–3 days). 2) Concrete pad pour or pre-cast pad placement and delivery scheduling (1 day, plus cure time if poured). 3) Generator and automatic transfer switch installation, gas or fuel line connection, and wiring to the main panel (1–2 days). 4) Utility company inspection and meter upgrade if necessary (varies, often 3–5 business days). 5) Final electrical inspection, startup, and customer orientation (½ day). Commercial systems may take longer due to custom switchgear, larger pads, or complex load-bank testing.