Advanced Generators
Advanced Generators | Generators | Electrical | Newcomb
HEP brings next-generation performance to Newcomb with a refined line of advanced electrical generators engineered for unbeatable efficiency and steadfast reliability. From compact backup units that keep homes humming through sudden outages to high-capacity systems that power sprawling industrial complexes, each model is built with precision components and smart controls that optimise output while minimising fuel use and maintenance time.
Whether you’re safeguarding critical data, expanding renewable capacity, or simply ensuring peace of mind, our generators deliver clean, consistent power exactly when you need it. Discover how HEP’s forward-thinking design, local support, and rapid installation services make it easier than ever to stay switched on in Newcomb—rain, shine, or surge.
FAQs
What types of advanced generators do you supply and install in Newcomb?
We carry a full line of residential, commercial, and industrial generators, including inverter, standby, diesel, natural-gas, dual-fuel, and PTO (power take-off) models. Our catalogue features leading brands such as Cummins, Kohler, Briggs & Stratton, and Pramac, as well as purpose-built solutions for telecommunications, data centres, and agricultural sites. Every unit is compliant with Australian Standard AS 3010 for electrical installations of generating sets.
How do I determine the correct generator size (kVA) for my property or business?
The most accurate way is to let our technicians perform a load assessment. We’ll list all critical appliances and motors, measure their starting and running currents, and apply demand-factor calculations to reach a total kVA figure with 20–25 % headroom for future expansion. For homes in Newcomb, the typical range is 8–20 kVA; for small businesses it’s 20–60 kVA; and for industrial or agricultural sites it can exceed 250 kVA. We provide a written sizing report to support warranty and insurance requirements.
Do I need council approval or an electrical permit to install a standby generator in Newcomb?
Portable generators generally require no permit, but permanent standby or prime-power units must comply with Surf Coast Shire planning regulations. If the unit exceeds 10 kW, is hard-wired, or involves fuel storage greater than 110 L, a planning permit and an Electrical Safety Victoria (ESV) Certificate of Electrical Safety are mandatory. We handle the entire approval process: site drawings, acoustic reports, and ESV lodgement, ensuring your installation is fully compliant before commissioning.
How often should my generator be serviced, and what does maintenance include?
For normal standby duty, we recommend servicing every 6 months or after 100 operating hours—whichever comes first. For prime-power sets, service intervals drop to 250–500 hours depending on the engine manufacturer. A standard service visit includes oil and filter change, coolant and fuel checks, battery load test, control-panel firmware updates, governor calibration, and a 30-minute full-load run with waveform analysis to ensure voltage regulation and frequency stability.
Can you integrate my generator with solar panels and battery storage?
Yes. We specialise in hybrid energy systems that combine PV arrays, lithium-ion storage, and smart inverter-chargers with an auto-start generator. Our control systems use CANbus or Modbus protocols to communicate with brands like Selectronic, Fronius, and Victron. The generator only starts when battery state-of-charge drops below a programmable threshold, dramatically reducing fuel consumption and emissions while ensuring 24/7 power availability.
What emergency support do you offer if my generator fails during a power outage?
Our Newcomb support team operates a 24/7 emergency hotline. Certified technicians are on call with fully stocked service vehicles and spare alternators, AVR boards, and starter motors. Response time within the Greater Geelong region averages 60 minutes. If onsite repair isn’t possible, we can deploy a rental generator from our fleet within 4 hours to keep your operations running until permanent repairs are completed.