Customer Satisfaction

HEPCustomer Satisfaction

Customer Satisfaction | Garbage Disposal Repair | Plumbing | Newcomb

From the moment a Newcomb homeowner calls HEP, our friendly team moves fast to restore peace in the kitchen. We listen, schedule on your timeline, and arrive on-time with fully stocked trucks—ready to tackle stubborn jams, foul odors, or total motor failure. Our licensed technicians diagnose first, explain every option, and quote transparently so there are zero surprises. With upfront pricing, shoe covers, and a tidy workspace, we treat your home as carefully as we treat our own.

When your sink grinds to a halt, trust the local pros whose reputation is built on five-star follow-ups and iron-clad guarantees. Whether it’s a quick tune-up or a full garbage disposal repair, we back our craftsmanship with a satisfaction promise that keeps Newcomb customers coming back—and telling their neighbors. Call today and hear the difference in service before we even ring your doorbell.

FAQs

What are common signs that my garbage disposal in Newcomb needs professional repair?

Frequent jams, humming without spinning, water leaking from the unit or under the sink, persistent foul odors even after cleaning, and tripped circuit breakers are all signs your disposal needs attention. If basic resets or cleaning don’t solve the issue, call our licensed Newcomb plumbers for a thorough inspection.

Can you fix a jammed garbage disposal quickly, or will I need a replacement?

Most jams are caused by fibrous foods, bones, or foreign objects. Our technicians carry specialized wrenches and extraction tools that often free the impeller within minutes. Only if the motor is burnt out, the grinding chamber cracked, or repairs exceed 50% of replacement cost will we recommend a new unit. We’ll explain the findings and let you decide before proceeding.

How much does garbage disposal repair typically cost in Newcomb?

Pricing depends on the nature of the problem. Simple jam removals start around $95, while motor or leak repairs can range from $150–$250, including parts and labor. We provide a flat-rate written quote after diagnosis, so you’ll never face surprise fees.

Do you offer same-day garbage disposal service in Newcomb?

Yes. We have local technicians on standby and can usually arrive within 2–4 hours of your call Monday–Saturday. Emergency after-hours service is also available for an additional fee, ensuring your kitchen is back up and running as soon as possible.

Is there anything I can do to maintain my garbage disposal between service visits?

Run cold water before, during, and after use; avoid putting grease, coffee grounds, or fibrous foods (like celery) down the disposal; and clean monthly by grinding ice cubes with a small amount of rock salt or baking soda. These steps reduce buildup and extend the life of your unit.

What kind of warranty do you provide on garbage disposal repairs?

All repair work is backed by a 1-year labor warranty, and any new parts we install carry the manufacturer’s warranty (typically 1–5 years). If the same issue recurs within the warranty period, we’ll fix it at no additional cost

HEP
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(423) 819-7773