Years Of Experience
Years Of Experience | Electrical | Newcomb
For more than three decades, HEP has been the trusted spark lighting up homes and businesses across Newcomb. Our master technicians have logged thousands of service hours, honing their craft on everything from century-old switchboards to today’s smart-home integrations. That hard-won experience means we arrive ready, tools in hand, with the insight to diagnose issues quickly and the skill to solve them safely—saving you time, money, and stress.
Yet time alone doesn’t define us; it’s the community we’ve powered along the way. Every fixture we install, every emergency call we answer, and every neighbor we advise adds to a story of local commitment written in steady, reliable current. When you invite us in, you’re not just getting an electrical fix; you’re gaining a lifelong partner dedicated to keeping Newcomb brilliantly lit and confidently connected.
FAQs
What kinds of electrical services do you offer with your decades of experience in Newcomb?
Our team handles everything from simple lighting installations and power-point additions to full switchboard upgrades, rewiring, data cabling, safety-switch installations, fault finding and 24/7 emergency call-outs. Thanks to more than 25 years serving Newcomb homes and businesses, we can confidently tackle projects of any size and complexity.
Are your electricians fully licensed and insured?
Yes. Every electrician on our crew holds current Victorian A-Grade electrical licences, Working With Heights certification and public liability insurance of $20 million. We also maintain up-to-date safety training so you can be certain all work is compliant with Australian Standards (AS/NZS 3000) and Energy Safe Victoria regulations.
How fast can you attend an electrical emergency in Newcomb?
Because we’re based locally, our on-call technicians can usually be on site within 60 minutes of your call—day or night, weekends and public holidays included. Our vans are stocked with common parts, allowing us to diagnose and repair most faults on the first visit to restore power and safety as quickly as possible.
Do you provide a warranty on your workmanship and materials?
Absolutely. All workmanship is backed by a lifetime labour warranty, and we honour the full manufacturer’s warranty on any materials or fixtures we supply—typically between 1 and 5 years. If an issue related to our work arises, we return promptly and fix it at no extra cost.
How do your years of experience benefit residential customers?
With thousands of completed residential jobs under our belt, we can quickly identify potential hazards, recommend energy-efficient solutions, and finish tasks without unnecessary disruption. Our experience also means we can offer accurate, upfront quotes and practical advice on future-proofing your home’s electrical infrastructure.
Can you handle commercial and industrial electrical projects as well?
Yes. Our portfolio includes retail fit-outs, factory power upgrades, three-phase machinery connections, data network installations and scheduled maintenance programs for local businesses. We carry the specialised tools, compliance knowledge and project-management skills required to meet strict safety, budget and timeline targets in commercial and industrial settings.