- HEP
- High-quality Results
High-quality Results
High-quality Results | Electrical | Newcomb
From intricate wiring upgrades in heritage homes to energy-smart installations for modern builds, HEP delivers workmanship that Newcomb residents can see, feel, and trust. Our licensed technicians arrive on time, communicate clearly, and leave every site cleaner than they found it—so the only thing you notice is a system that runs safely and efficiently.
Backed by premium parts, transparent pricing, and a satisfaction guarantee, we turn technical challenges into smooth, stress-free experiences. When you want results that last, choose the local team whose passion for precision sets a new standard in electrical care.
FAQs
What electrical services do you offer in Newcomb?
We provide a full spectrum of residential, commercial, and light-industrial electrical services in Newcomb. This includes new wiring and fit-outs, switchboard upgrades, LED lighting design and installation, safety switch and surge protection, fault finding and repairs, smoke alarm installation, data and communications cabling, and energy-efficient appliance hookups. Whether you need a single power point added or a complete rewiring of your property, our qualified team can handle projects of any size.
Are your electricians licensed and insured?
Yes. Every electrician on our team holds current Victorian A-Grade licences and undergoes regular training to stay updated with the latest Australian Standards (AS/NZS 3000) and safety regulations. We also carry comprehensive public liability and workers’ compensation insurance, so you’re fully protected while we are on site. Copies of our licences and insurance certificates are available on request.
How quickly can you respond to an electrical emergency?
We operate a 24/7 rapid-response service for genuine electrical emergencies in Newcomb and surrounding suburbs. Our on-call electrician can usually be at your door within 60 minutes, day or night. We prioritise incidents involving power loss, burning smells, sparking outlets, or any situation that poses a risk to life or property. For less urgent jobs, we offer same-day or next-day bookings at a time that suits you.
Do you provide free quotes, and how are your prices structured?
Absolutely. We offer obligation-free, written quotes after an on-site assessment or, for smaller jobs, via photos and a phone consultation. Our pricing is transparent: you receive a fixed quote that covers labour, materials, and GST—so there are no hidden fees. For larger projects, we break down costs by stages and provide progress invoices only after each milestone is approved by you.
Can you help improve the energy efficiency of my home or business?
Yes. Our energy-efficiency audits identify where you can cut consumption and reduce bills. We assess lighting, appliance load, insulation, and peak-demand usage, then recommend practical upgrades such as LED conversions, smart thermostats, solar integration, and high-efficiency switchboards. Many of our suggested improvements qualify for Victorian Energy Upgrades (VEU) rebates, which we handle on your behalf to maximise your savings.
What safety measures do you follow during installations and repairs?
Safety is our top priority. We conduct a Job Safety Analysis (JSA) before starting work, isolate all circuits using lock-out/tag-out procedures, and use calibrated testing instruments to verify zero voltage. All materials comply with Australian Standards, and we install safety switches (RCDs) on every new circuit. After completing the job, we issue an Electrical Safety Certificate and walk you through the work performed, explaining any maintenance requirements to keep your installation safe and compliant.