Innovation And Reliability
Innovation And Reliability | Electrical Switches | Electrical | Newcomb
Step into HEP Newcomb and discover how a simple flick can feel extraordinary. Our range of electrical switches is hand-picked for craftsmen, renovators, and everyday users who demand seamless performance and smart design. From whisper-quiet rockers that vanish into minimalist interiors to robust, weather-sealed toggles built for coastal conditions, every unit on our shelves carries the HEP promise: innovation you can see, reliability you can trust, and safety you never have to question.
Behind each switch is a team obsessed with detail—testing circuitry, refining tactile response, and ensuring compatibility with tomorrow’s tech. Whether you’re upgrading a single room or specifying an entire development, you’ll find honest advice, fast local support, and stock that’s ready when you are. Experience the difference at HEP Newcomb today and put innovation at your fingertips.
FAQs
What types of innovative electrical switches do you supply in Newcomb?
We stock a full range of modern switching solutions, including touch-sensitive glass panels, Wi-Fi and Zigbee enabled smart switches, dimmer modules with scene control, weather-sealed outdoor switches, and antibacterial rocker plates for healthcare or food-prep areas. Each model is chosen for its durability, energy efficiency, and seamless integration with the latest home-automation platforms.
How do your switches improve reliability compared to standard models?
All of our switches use high-grade copper contacts, arc-suppression technology, and fire-retardant thermoplastic housings to minimise wear and overheating. Internal components are cycle-tested up to 40,000 operations—well above the industry norm—so users experience fewer failures, smoother actuation, and consistent connectivity for years after installation.
Are the smart switches compatible with existing wiring in older Newcomb homes?
Yes. Most of our smart and touch switches are designed for retrofit applications and fit the standard Australian 84 mm mounting plates found in pre-1990 houses around Newcomb. Many models include a neutral-optional terminal, so they can operate on two-wire circuits where no neutral is present. Our team can perform a quick site check to confirm compatibility before purchase.
What certifications and safety standards do your switches meet?
Every product we sell is RCM-marked for Australian compliance and independently tested to AS/NZS 3133 for switchgear safety. Smart variants carry additional ETSI EN 300 328 radio approvals, and outdoor units are rated IP66 or above. Documentation is available on request, giving you peace of mind that each switch meets local electrical and electromagnetic requirements.
Can I install the new switches myself, or should I hire an electrician?
Replacing a standard light switch in Victoria is classed as ‘prescribed electrical work’ and must legally be carried out by a licensed electrician. While many of our customers are handy, we strongly advise hiring a qualified tradesperson for safety, compliance, and to maintain product warranty. We can recommend trusted local electricians who are familiar with our product lines.
What warranty and after-sales support do you provide for electrical switches?
All switches come with a 3-year manufacturer’s warranty covering defects in materials and workmanship. Smart models receive free firmware updates for the life of the product. Our Newcomb showroom offers in-person troubleshooting, and our technical hotline operates 7 days a week. If a fault is confirmed, we provide immediate replacement, not just repair, to minimise downtime.