Customer Satisfaction
Customer Satisfaction | Electric Panel Upgrades | Electrical | Newcomb
When the lights dim or breakers constantly trip, Newcomb homeowners turn to HEP for dependable electric panel upgrades. Our licensed electricians arrive on time, listen to your concerns, and perform a thorough load analysis before presenting crystal-clear options, pricing, and timelines. From swapping out outdated fuse boxes to installing smart, surge-protected panels that welcome EV chargers and future appliances, every detail is handled with precision and an eye for long-term safety.
What truly sets HEP apart is our customer-first philosophy. We back each project with a satisfaction guarantee, clean up like we were never there, and follow up after the job to be sure you’re thrilled—not just relieved. Experience smoother power, fewer interruptions, and complete peace of mind; schedule your upgrade today and see why neighbors across Newcomb rave about HEP’s courteous service and expert workmanship.
FAQs
Why would I need to upgrade my electrical panel in Newcomb?
Older switchboards (especially those built before the 1990s) were not designed to handle today’s high-demand appliances such as air-conditioners, induction cooktops and EV chargers. An upgrade increases the panel’s amperage capacity, reduces nuisance tripping, improves fire safety with modern circuit-breakers/RCDs, and brings your home up to current AS/NZS 3000 wiring rules—often required if you’re renovating or adding major loads.
What signs indicate my current switchboard is unsafe or undersized?
Frequent breaker or fuse blowouts, lights dimming when large appliances start, warm or buzzing breakers, the presence of old ceramic fuses, a lack of safety switches (RCDs), or visible scorch marks are all red flags. Insurance providers may also flag vintage panels as high risk. If you notice any of these conditions in your Newcomb property, book a licensed electrician for an inspection ASAP.
How long does a typical electric panel upgrade take?
Most residential upgrades in Newcomb are completed within one working day (4-8 hours). This includes isolation of supply, removal of the old board, installation of a new metal-clad enclosure, fitting and labeling of breakers/RCDs/RCBOs, earthing tests and final inspection. Larger homes or meter relocations can extend the job to two days, but we will always discuss timelines before work begins.
Do I need a permit or inspection for a switchboard upgrade in Newcomb?
Yes. Victorian legislation requires a Certificate of Electrical Safety (COES) for all switchboard work. Our A-Grade electricians handle the entire compliance process: lodging a Prescribed COES, coordinating with Powercor or AusNet Services for supply isolation if necessary, and arranging an independent inspector to sign off the job. You will receive a copy of the COES for your records and insurance.
How much does an electrical panel upgrade typically cost?
Costs vary with panel size, existing cabling condition and any extras (surge protection, whole-home RCBOs, mains upgrades). In Newcomb, a straightforward single-phase upgrade usually ranges from $1,400 to $2,200 inc. GST. Three-phase or mains capacity increases can run $3,000-$5,000. We provide a fixed written quote after an on-site assessment so there are no surprises.
Will I lose power to my home during the upgrade, and how should I prepare?
Yes, power must be shut off for safety—generally between 3 and 6 hours. We schedule work at a time that minimizes disruption and advise you to: • Save computer work and shut down electronics • Keep refrigerator/freezer doors closed • Charge phones or back-up batteries in advance • Notify anyone working from home. Our team restores power as quickly as possible and tests every circuit before leaving.