- HEP
- Climate Control
Climate Control
Climate Control | Ventilation and Air Quality | Heating and Air Conditioning | New Tazewell
Breathe easy in New Tazewell with HEP’s climate control team on your side. Our certified technicians design, install, and maintain high-efficiency heating and cooling systems that keep every room at the perfect temperature, even when East Tennessee weather can’t make up its mind. From rapid-response repairs to energy-smart upgrades, we treat your home as if it were our own—so comfort never takes a day off.
When you trust us with your ventilation and air quality needs, you get more than clean, fresh air; you gain the peace of mind that comes from proven local expertise. We balance airflow, remove contaminants, and fine-tune humidity to create a healthier indoor environment for your family, all backed by HEP’s friendly service and rock-solid workmanship guarantee.
FAQs
What type of heating and cooling system works best in New Tazewell’s climate?
Our area sees hot, humid summers and winters that can dip below freezing, so we usually recommend high-efficiency, variable-speed heat pumps or dual-fuel (heat-pump + gas furnace) systems. A variable-speed heat pump supplies economical cooling and dependable heat down to about 10 °F; when temperatures drop further, the gas furnace or electric heat strips take over. Equipment that meets ENERGY STAR and SEER2 15.2+ / HSPF2 7.8+ ratings typically delivers the best blend of comfort and utility-bill savings for Claiborne County homes.
How often should I replace filters and schedule service to keep my air clean?
Disposable 1-inch filters should be changed every 30–60 days in summer and every 60–90 days in winter. High-MERV or media filters can last 3–6 months. Besides filter changes, we recommend a full HVAC tune-up twice a year—once in spring for cooling and once in fall for heating. During these visits we clean indoor and outdoor coils, test refrigerant charge, calibrate the thermostat, inspect the blower motor, tighten electrical connections, and measure airflow. Staying on this schedule keeps the system efficient, reduces breakdowns, and maintains indoor air quality.
What indoor air-quality and ventilation upgrades do you offer?
We install whole-home mechanical ventilation systems (ERV/HRV), high-efficiency media air cleaners, hospital-grade HEPA bypass filters, UV-C germicidal lamps, and dedicated dehumidifiers. An ERV exchanges stale indoor air with fresh outdoor air while capturing up to 80 % of the energy you’ve already paid for. Media or HEPA filtration removes dust, pollen, and mold spores down to 0.3 microns, and UV-C lights neutralize viruses and bacteria on coils. These solutions work together to relieve allergies, reduce odors, and keep relative humidity in the ideal 40–50 % range.
How can I tell if my home needs better ventilation or air purification?
Common warning signs include a musty or ‘stale’ smell, visible dust buildup shortly after cleaning, condensation on windows, frequent respiratory irritation, or lingering cooking and pet odors. If anyone in the household struggles with allergies or asthma, or if you’ve recently weather-sealed the home and notice increased humidity or CO₂ levels, you’ll benefit from additional ventilation and filtration. We can perform an on-site indoor-air-quality test—checking particulates, VOCs, humidity, and carbon monoxide—to pinpoint the right solution.
Do modern heat pumps really provide reliable heat during New Tazewell’s cold snaps?
Yes. Today’s inverter-driven and cold-climate heat pumps maintain 100 % heating capacity down to about 17 °F and continue producing useful heat as low as 5 °F. In rare cases when we see temperatures below that, built-in electric heat strips or a gas furnace backup (dual-fuel) automatically engages. This configuration keeps you comfortable without the large energy penalty that older heat pumps had under low outdoor temperatures.
Are there incentives or financing options to help me upgrade to a high-efficiency HVAC system?
Absolutely. Through TVA’s EnergyRight program, many Claiborne County homeowners qualify for rebates of $150–$500 on high-efficiency heat pumps and duct sealing. Federal tax credits (25C) cover 30 % of installed costs—up to $2,000—for qualifying heat pumps, furnaces, and IAQ equipment placed in service through 2032. We also partner with local lenders to offer 0 % or low-interest financing terms up to 60 months on approved credit, allowing you to spread the investment out while enjoying lower monthly utility bills right away.