Water Heating
Water Heating | Tankless Water Heater Install | Plumbing | New Tazewell
Imagine never running out of hot water again while trimming monthly utility bills—that’s the everyday reality HEP delivers to homeowners in New Tazewell. Our licensed plumbers specialize in tankless water heater install projects that free up space, heat water on demand, and operate with up to 40% greater efficiency than traditional tanks. From the first call to final inspection, you’ll enjoy courteous, same-day service backed by decades of local experience and a 100% satisfaction guarantee.
Whether you’re upgrading a failing tank or designing a brand-new build, HEP handles everything: sizing the right unit, relocating gas or electrical lines, securing permits, and hauling away the old heater. You’ll be left with an ultra-compact system that provides endless, steamy showers, lower energy costs, and the peace of mind that only comes from trusted, hometown craftsmanship. Call HEP today—Hot water’s on the way!
FAQs
What advantages does a tankless water heater offer over a traditional storage-tank model?
Tankless units heat water on demand, which eliminates standby heat loss and can cut energy use by 25–40 %. They are wall-mounted, freeing up floor space, and deliver an endless supply of hot water—as long as the unit is sized correctly. In New Tazewell’s moderate climate, a properly chosen unit can provide 2–3 fixtures with continuous hot water even in winter. Lifespans average 20 years, roughly double that of a tank, and many models come with longer warranties. Because there is no large tank of stored water, the risk of catastrophic leaks and tank-corrosion failures is greatly reduced.
How do I determine the right size (flow rate) tankless water heater for my New Tazewell home?
Sizing is based on two factors: 1) the combined flow rate of fixtures you want to run simultaneously (in gallons per minute, GPM) and 2) the temperature rise needed to reach about 120 °F. In New Tazewell, incoming groundwater averages 55–60 °F, so you need roughly a 60 °F rise. For example, a shower (2 GPM) + kitchen sink (1.5 GPM) running together would require a 3.5 GPM flow at a 60 °F rise. We perform a fixture count, discuss your peak-use habits, and match you with a gas or electric unit that can deliver that flow rate even on the coldest winter morning.
How long does professional installation take and what is included?
Most residential installations are completed in one day. We start by draining and removing the old tank, then mount the new tankless unit on an exterior or interior wall. Gas models require an upgraded ¾-inch gas line and Category III or IV venting; electric models may need a dedicated 240-V circuit and breaker upgrades. We flush the lines, insulate exposed piping, test gas or electrical connections, set the thermostat, and haul away the old heater for recycling. Before leaving, we walk you through operation, maintenance, and warranty registration.
Will a tankless water heater lower my utility bills in Claiborne County?
Yes. Because water is heated only when you open a tap, you avoid the 24/7 standby losses of a storage tank. The U.S. Department of Energy estimates annual savings of $80–$120 for average households. In New Tazewell, where electric rates run about 11 ¢/kWh and natural gas is competitively priced, typical customers see 10–20 % reductions on their water-heating portion of the bill. Savings are higher in homes with lower hot-water demand or where the old tank was more than 10 years old and inefficient.
What routine maintenance is required and do you provide service?
Tankless units need a yearly descaling to remove mineral buildup—especially important in our area’s moderately hard water (about 100–120 ppm). We offer an affordable annual maintenance plan that includes descaling, filter cleaning, combustion-air inspection (gas models), and software updates on smart units. Regular service preserves efficiency, prevents error codes, and keeps the manufacturer’s warranty valid.
Are there local incentives, rebates, or code requirements I should know about?
Tennessee offers a $300 federal tax credit (available through 2032) for ENERGY STAR-qualified units. Knoxville Utilities Board (KUB) natural-gas customers can apply for a $200 rebate on qualifying gas tankless heaters, and Powell Valley Electric Cooperative occasionally offers low-interest financing for electric upgrades. New Tazewell follows the 2018 International Plumbing Code, so installation must be performed by a licensed plumber, and gas work requires a permit and pressure test. We handle all permitting, rebate paperwork, and coordinate any required inspections on your behalf.