Plumbing Services
Plumbing Services | Plumbing | New Tazewell
When a pipe bursts on Main Street at midnight or your water heater calls it quits before a chilly Norris Lake weekend, New Tazewell residents know they can count on HEP. Our licensed, hometown technicians arrive fast, listen first, and treat your house like it’s our own—boot covers, drop cloths, and crystal-clear explanations included. From stubborn clogs to whole-home re-pipes, we blend state-of-the-art tools with that neighborly East Tennessee handshake to keep your water flowing worry-free.
HEP is on call 24/7 because life doesn’t schedule leaks, and neither do we. Whether you need tankless upgrades, precise leak detection, or routine maintenance that prevents surprise disasters, every service is backed by transparent pricing and our “Happy HEP” satisfaction promise. For craftsmanship you can trust and a team that shows up when and where you need us, make your next service call a HEP call—and see how easy plumbing in New Tazewell can be.
FAQs
What types of plumbing services do you provide in New Tazewell?
We handle the full spectrum of residential and light-commercial plumbing, including leak detection and repair, drain cleaning, water heater installation and maintenance (tank and tankless), fixture replacements, sewer line inspections, backflow prevention, repiping, and bathroom or kitchen remodel plumbing.
Are your plumbers licensed, insured, and familiar with local New Tazewell codes?
Yes. Every technician on our team holds a Tennessee state plumbing license, carries full liability and workers’ compensation insurance, and stays current on Claiborne County permit requirements and building codes, ensuring all work passes inspection the first time.
Do you offer 24/7 emergency plumbing service?
Absolutely. Burst pipes, overflowing toilets, or sudden water-heater failures don’t keep business hours, so neither do we. Call our emergency line anytime—day, night, weekends, or holidays—and a live dispatcher will send the closest on-call plumber to your New Tazewell address, usually within 60–90 minutes.
How much will my plumbing repair cost, and do you provide free estimates?
Most service calls begin with a free on-site evaluation. After diagnosing the issue, we present flat-rate, up-front pricing so you know the exact cost before any work starts. There are no hidden fees for travel within the New Tazewell area, and we accept cash, checks, and major credit cards. Financing options are available on larger jobs like repiping or water-heater replacements.
Can you help prevent frozen pipes during New Tazewell’s cold snaps?
Yes. We can insulate exposed supply lines, install frost-proof hose bibbs, and add heat-tape or pipe-sleeve systems in crawl spaces. On request, we’ll also perform a winterization inspection, checking for vulnerable plumbing and advising you on safe thermostat settings and shut-off procedures if you’ll be away.
What warranty or guarantees do you offer on your work?
All labor is backed by a one-year workmanship warranty, and many fixtures or appliances we install carry manufacturer warranties of up to 10 years. If a problem related to our repair or installation arises within the warranty period, we fix it at no additional cost—no questions asked.