Dependable Energy Source
Dependable Energy Source | Generators | Electrical | New Tazewell
When the Tennessee hills rumble with summer storms or winter ice, New Tazewell residents turn to HEP for a power plan they can trust. Our dependable energy source electrical solutions center on high-quality generators that kick in the moment the grid flickers, keeping lights bright, fridges cold, and workspaces productive without missing a beat. From cozy cabins to bustling small businesses, we size and install each unit with precision so you’re never left guessing when the next outage hits.
Backed by 24/7 monitoring and rapid-response maintenance, HEP’s local technicians make sure your investment keeps humming year after year. Discover how effortless resilience can be—schedule a free in-home assessment today and experience why more of your New Tazewell neighbors are choosing our generators for uninterrupted comfort and peace of mind.
FAQs
What kinds of generators do you install and service in the New Tazewell area?
We handle a full range of dependable energy-source generators, including whole-home standby units (typically 7–24 kW), light-commercial natural-gas and propane models up to 150 kW, and portable gasoline or diesel units. We partner with leading brands such as Generac, Cummins, Briggs & Stratton, and Kohler, so New Tazewell residents and businesses can choose equipment that meets their exact capacity, fuel, and budget requirements.
How do I determine the correct generator size for my home or business?
Proper sizing starts with a load calculation. Our technicians list every circuit you want powered during an outage, add the running wattage, and factor in motor-starting (surge) loads for HVAC, pumps, or compressors. For a typical 2,000 sq ft home in New Tazewell, this may translate to a 14–18 kW standby unit, while a small business with refrigeration or IT servers might need 25–60 kW. We offer a free on-site assessment to give you an exact recommendation and quotation.
How long does generator installation usually take, and what does it involve?
Most residential standby installations take 1–2 days. Day 1 covers placing the concrete pad or composite base, setting the generator, running electrical conduit, installing the automatic transfer switch (ATS), and rough-in gas piping. Day 2 includes final wiring, fuel connections, local code inspection, and startup testing. Commercial projects can take 3–5 days depending on size and any required trenching or switchgear upgrades. We handle all permits with Claiborne County and coordinate with the local utility so you experience minimal downtime.
Do you provide maintenance and emergency repair services?
Yes. We offer annual and semi-annual maintenance plans that include oil and filter changes, spark-plug replacement, battery health checks, firmware updates, and a full diagnostic load test. Our 24/7 emergency repair team stocks common parts and averages a two-hour response time within New Tazewell city limits. Routine upkeep keeps your warranty valid and ensures the generator is ready whenever a storm or TVA grid event occurs.
What fuel options are available and how long will a generator run during an outage?
Most standby units in New Tazewell run on propane or natural gas. A 500-gallon propane tank can power a 20 kW generator for about 7–10 days at 50 % load. Natural-gas models run as long as the municipal gas supply remains active, offering virtually unlimited runtime. Diesel generators are common for commercial or agricultural customers who need high power density; a 200-gallon diesel tank typically supports a 40 kW unit for 72 hours at 75 % load. We size and position fuel tanks to meet NFPA and local fire-marshal regulations.
Are there local codes or permits I should know about before purchasing a generator?
New Tazewell follows the 2020 National Electrical Code (NEC) and state plumbing guidelines for gas piping. All standby generators must be set at least 5 ft from doors, windows, and vents, and a minimum of 3 ft from combustible walls. A building/electrical permit is required through the Claiborne County Building & Zoning Office, and gas hookups must be pressure-tested and inspected. Our team handles the entire permitting and inspection process, ensuring your installation is fully compliant and approved before final activation.