- HEP
- Water Supply
Water Supply
Water Supply | Water Purification | Plumbing | New Market
From the moment New Market turns on the tap, HEP is working behind the scenes to deliver crisp, crystal-clear water. Our licensed plumbers design and install end-to-end water purification systems that strip away sediments, chemicals, and lingering odors before the water ever reaches your glass. Whether we’re integrating point-of-entry filters for a heritage bungalow or retro-fitting UV treatment into a bustling café, every solution is tailored to local water conditions and your family’s or business’s exact needs.
When service calls roll in, our crews arrive fully stocked to repair, replace, or optimize any component—pumps, membranes, softeners, even smart monitors that text you when it’s time to change a cartridge. Pair that technical expertise with 24/7 emergency support and honest, upfront pricing, and it’s easy to see why New Market trusts HEP to keep the flow pure, reliable, and refreshingly uncomplicated.
FAQs
What are the most common water quality issues in New Market, and how does purification address them?
In New Market, municipal and well-supplied water can show elevated hardness (calcium and magnesium), trace iron, sediment, chlorine residual, and occasionally agricultural nitrates. A properly designed purification system targets each problem: • Sediment pre-filters trap sand, rust, and silt down to 5 µm. • Carbon filtration removes chlorine, chloramines, tastes, and odors. • Water softeners exchange hardness minerals for sodium or potassium, eliminating scale buildup. • Reverse osmosis or specialty nitrate cartridges reduce dissolved nitrates, heavy metals, and up to 99 % of total dissolved solids. The result is clearer, better-tasting water that protects plumbing fixtures and is safer for cooking and drinking.
Which type of water purification system is best for a typical New Market household?
The ideal setup depends on your incoming water test, household size, and usage patterns, but most homes benefit from a two-stage approach: 1) a whole-house sediment/carbon filter or softener for general plumbing protection and 2) a point-of-use reverse-osmosis (RO) unit at the kitchen sink for drinking and cooking water. This combination removes visible particles, scale-forming minerals, chlorine, and most dissolved contaminants, while keeping installation and maintenance costs reasonable. We provide free water testing to confirm the exact equipment match.
How often do I need to replace filters, membranes, or media in my water purification system?
Service intervals vary by component and local water conditions: • Sediment cartridges: every 3–6 months or when pressure drop is noticeable. • Carbon cartridges: every 6–12 months, depending on chlorine level and water volume. • RO membranes: typically 2–4 years; high TDS or iron may shorten life. • Water softener resin: 10–15 years with proper backwash and brine settings. We include a maintenance schedule and send automated reminders so you never miss a filter change, ensuring your system performs at peak efficiency.
What is the difference between a point-of-use (POU) system and a whole-house (POE) system?
A point-of-use purifier treats water at a single tap—commonly an RO unit under the kitchen sink —delivering high-quality drinking and cooking water. A whole-house point-of-entry (POE) system treats all water before it branches through your plumbing. POE solutions (softeners, sediment filters, or UV disinfection) protect appliances, showers, and laundry from scale, staining, or bacteria, but they do not usually reduce dissolved salts to drinking-water levels. Many New Market homeowners combine both for complete coverage.
Is softened water safe to drink, and will it taste salty?
Water softeners exchange hardness minerals for sodium or potassium. The added sodium is minimal—about 20–30 mg per 8-oz glass for 15-grain hard water—well within FDA guidelines for "very low sodium" beverages. Most people cannot taste it, but those on restricted-sodium diets may prefer a separate RO tap. Softened water is safe for consumption; however, if you dislike the mouthfeel or want extra protection from dissolved contaminants, an RO or carbon filter at the kitchen faucet is recommended.
What plumbing and support services do you offer with water purification installations in New Market?
We are a full-service, licensed plumbing contractor. Our package includes: • Water testing and system sizing. • Professional installation with code-approved shut-offs, drain lines, and bypass valves. • Integration with existing plumbing and water heaters. • Annual maintenance plans, filter changes, salt delivery, and emergency repairs. • Warranty processing and 24/7 local support. Whether you need a new build, retrofit, or replacement of outdated equipment, we handle the entire project—from permitting through final water quality verification—so you enjoy worry-free, great-tasting water.