Comprehensive Purification Services
Comprehensive Purification Services | Water Purification | Plumbing | New Market
When you turn on the tap in your New Market home, you deserve water that tastes fresh, looks crystal-clear, and is free from contaminants. HEP’s comprehensive purification services combine cutting-edge testing, advanced filtration technology, and expert plumbing know-how to target everything from hard minerals to invisible bacteria. Our licensed technicians evaluate your plumbing system, recommend the ideal solution—whether a whole-house filter, reverse-osmosis unit, or UV sanitizer—and install it with the precision you’d expect from East Tennessee’s most trusted service team.
From the first water sample to final follow-up, we make the entire process seamless and transparent. You’ll receive upfront pricing, detailed reports on what’s in your water, and ongoing support to keep your new system performing at its peak. Choose HEP for water purification and enjoy cleaner laundry, better-tasting coffee, and peace of mind every time you pour a glass.
FAQs
What types of water purification systems do you install in New Market homes?
We offer a full range of point-of-entry (whole-house) and point-of-use systems, including reverse osmosis (RO), activated carbon filtration, UV disinfection, water softeners, and combination multi-stage units. Each system is selected based on your specific water chemistry, usage patterns, and space requirements, ensuring that contaminants such as sediment, chlorine, heavy metals, hard minerals, and microorganisms are effectively removed before the water reaches your taps.
How do I know which purification solution is right for my water quality?
Our service begins with a complimentary on-site water analysis. We test for pH, hardness, total dissolved solids, chlorine, iron, sulfur, and bacterial presence. Once we have a complete profile of your water, we explain the results in plain language and recommend the most efficient system—or combination of systems—to address your unique concerns. We also consider factors like household size, flow rate needs, and budget to create a customized solution.
What is the installation process and how long does it take?
After system selection and approval, we schedule a convenient installation date. Most residential installations take 3–6 hours, while larger or more complex setups can extend to one full day. Our licensed plumbers shut off the main water supply, mount and plumb the purification equipment, perform pressure and leak tests, sanitize the system, and finally walk you through operation and maintenance procedures. All work complies with local New Market plumbing codes and manufacturer specifications.
How often do filters and membranes need maintenance or replacement?
Maintenance intervals vary by system and water conditions, but typical guidelines are: sediment pre-filters every 6 months, carbon filters every 6–12 months, RO membranes every 2–3 years, and UV lamps annually. We provide a customized maintenance calendar and offer automatic reminders or service agreements so you never miss a change-out. Regular upkeep not only preserves water quality but also extends the life of the equipment and maintains warranty coverage.
Are your purification systems certified and will they improve taste and odor?
Yes. We source products that carry NSF/ANSI and WQA Gold Seal certifications, verifying that they meet or exceed industry standards for contaminant reduction and structural integrity. By removing chlorine, chloramines, sulfur, and volatile organic compounds, the systems noticeably improve the taste, clarity, and smell of your water—making it more enjoyable for drinking, cooking, and bathing.
Do you offer testing and ongoing service plans for commercial properties in New Market?
Absolutely. We serve restaurants, medical offices, manufacturing facilities, and other commercial clients with scalable purification solutions. Services include regular water testing to meet health-department requirements, preventive maintenance, filter and media replacement, and 24/7 emergency support. Service plans are tailored to your compliance needs and operational schedules, ensuring consistent, high-quality water without downtime.