Unit Replacement Services

HEPUnit Replacement Services

Unit Replacement Services | HVAC Unit Replacement | Heating and Air Conditioning | New Market

When your old system starts groaning louder than the Smoky Mountain winds, HEP is ready to swap it for a whisper-quiet, energy-saving upgrade. Our locally based technicians know New Market’s climate quirks inside and out, so they hand-pick equipment that conquers sticky August afternoons and frosty January mornings with equal ease. We handle every step—careful load calculations, clean removal of your outdated unit, and precision installation—so you can relax and feel the difference the same day.

Choosing HEP for your HVAC unit replacement isn’t just about new hardware; it’s about peace of mind. Expect transparent pricing, financing options that fit real-life budgets, and a rock-solid workmanship guarantee backed by decades of regional experience. From the moment we pull into your driveway to the final thermostat test, we treat your home like our own—leaving you with lower utility bills, better air quality, and year-round comfort you don’t have to think twice about.

FAQs

When should I consider replacing my HVAC unit instead of repairing it?

Most systems last 12–15 years. If your unit is approaching that age, needs frequent or costly repairs, or your energy bills keep climbing even after maintenance, replacement is usually more economical. A new system will also meet today’s higher efficiency standards, lowering operating costs and improving comfort in New Market’s humid summers and cool winters.

Which size and type of replacement system is best for a home in New Market?

Proper sizing is critical—an oversized unit short-cycles and wastes energy, while an undersized unit runs constantly and never reaches set temperature. During an in-home assessment, our technicians perform Manual J load calculations that account for square footage, insulation levels, window orientation, and local climate data. We then recommend the right capacity in a heat pump, gas furnace/AC combo, or all-electric system based on your comfort goals, budget, and fuel availability.

How long will the replacement take, and will I be without heating or cooling?

Most standard residential change-outs are completed in one day. We remove the old indoor and outdoor equipment, set the new unit, connect electrical and refrigerant lines, update the thermostat, and test the system. You will be without heating or cooling only during the actual swap—usually 4–8 hours—and we schedule work when weather and your timetable allow to minimize inconvenience.

Will a new HVAC unit really lower my utility bills?

Yes. Today’s systems carry SEER2 ratings up to 20+ and AFUE ratings up to 98%, far exceeding older 8–12 SEER or 70–80 AFUE units. In New Market’s mixed climate, customers typically see 20–40% reductions in annual energy costs. Advanced features such as variable-speed compressors, ECM blower motors, and smart thermostats fine-tune output to match your home’s real-time load, saving even more.

What rebates, tax credits, or financing options are available for HVAC replacement in New Market?

Depending on the equipment’s efficiency, you may qualify for federal tax credits under the Inflation Reduction Act (up to $2,000 for heat pumps). Local utilities often provide $150–$500 rebates for high-efficiency installations, and our team helps file the paperwork. We also offer 0% APR promotional financing and low-monthly-payment plans so you can spread the cost over time without delaying your upgrade.

What warranties and maintenance plans come with a new installation?

Most manufacturers provide 10-year parts warranties and up to lifetime heat-exchanger coverage on premium models when the unit is registered within 60 days. We include a one-year labor warranty and optional extended labor coverage for up to 10 years. To protect your investment, we offer a Comfort Club maintenance plan that includes semi-annual tune-ups, priority service, and discounts on any future repairs.

HEP
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(423) 819-7773