Experienced Technicians
Experienced Technicians | HVAC Unit Replacement | Heating and Air Conditioning | New Market
When steamy summers or frosty mountain nights hit New Market, the last thing you need is a struggling system. HEP’s experienced technicians arrive ready with decades of know-how, cutting-edge diagnostics, and a truck stocked with genuine parts, so your downtime stays short and your comfort stays high. From sizing a modern, energy-saving heat pump to safely removing your aging furnace, our team handles every step of your HVAC unit replacement with precision and pride—always respecting your home as if it were our own.
Customers choose HEP because we combine small-town courtesy with big-league capability. You’ll get upfront pricing, clear communication, and workmanship backed by industry-leading warranties, plus financing options that keep upgrades within reach. Schedule today and discover why your neighbors trust HEP to keep New Market breathing easy, season after season.
FAQs
How do I know it’s time to replace my HVAC system instead of repairing it?
Most systems last 12–15 years in the New Market climate. If your unit is that old, needs frequent repairs, runs inefficiently (high utility bills), uses R-22 refrigerant, or delivers uneven comfort, replacement is usually more cost-effective than another major repair. Our technicians perform a thorough inspection and cost-benefit analysis so you can make an informed decision.
What size HVAC unit do I need for my New Market home?
Proper sizing depends on square footage, insulation levels, window area, local weather data, and even ceiling height. We perform an ACCA-approved Manual J load calculation—never “rule-of-thumb” guessing—to determine the exact capacity your home needs. Correct sizing prevents short-cycling, maximizes efficiency, and extends equipment life.
How long does a typical HVAC replacement take?
Most residential replacements are completed in one day. We remove the old equipment, set the new condenser or heat pump, install the indoor coil or air handler, reconnect refrigerant lines, upgrade wiring and drains, pressure-test, evacuate, charge the system, and verify performance. Complex jobs (duct modifications, zoning, or new line-sets) can take 1–2 additional days. We schedule all work to minimize disruption to your routine.
What are my energy-efficient options and potential savings?
New systems offer SEER2 ratings up to 20+ and variable-speed compressors that adapt output to real-time demand. Compared with a 10-SEER unit installed before 2006, today’s high-efficiency models can cut cooling costs by 30–50 %. For heating, dual-fuel heat pumps and 95 %+ AFUE gas furnaces dramatically reduce winter bills. We estimate savings using your past utility data and local rates so you know the payback timeline.
Do you provide financing, rebates, or tax credit assistance?
Yes. We partner with several lenders to offer low-interest and 0 % promotional financing for qualified homeowners. Our team files manufacturer rebates, utility incentives, and federal tax credits (up to $2,000 for high-efficiency heat pumps under the Inflation Reduction Act) on your behalf, reducing out-of-pocket costs and paperwork hassle.
What warranties and post-installation support do you offer?
Most premium systems include 10-year parts and compressor warranties; we add a complementary 1-year labor warranty. Optional extended labor coverage up to 12 years is available. After installation, you receive a documented start-up report and a free first-year maintenance visit. Our 24/7 emergency service in New Market ensures any issues are resolved promptly by the same experienced technicians who installed your unit.