- HEP
- Prompt Service
Prompt Service
Prompt Service | Garbage Disposal Repair | Plumbing | New Market
A jammed, leaking, or foul-smelling disposal can bring meal prep and clean-up to a standstill. When your kitchen sink suddenly refuses to cooperate, New Market homeowners turn to HEP’s Prompt Service Plumbing for fast, fuss-free garbage disposal repair. Our friendly, background-checked technicians arrive on time, fully stocked, and ready to tackle everything from minor jams to complete motor replacements—often in a single visit—so you can get back to cooking, entertaining, and living without the mess.
We combine local know-how with industry-leading training to diagnose issues quickly, explain your options clearly, and deliver fixes that last. Up-front pricing, 24/7 emergency response, and a rock-solid satisfaction guarantee mean you’ll never be left guessing—or without a working kitchen. Schedule your appointment today and see why neighbors across New Market keep HEP at the top of their speed-dial whenever their disposals act up.
FAQs
What are the most common signs my garbage disposal needs professional repair rather than a DIY fix?
Persistent humming without grinding, water leaking from the unit or under-sink connections, repeated tripped breakers or blown fuses, foul odors that remain after cleaning, and frequent jams even after the reset button has been used all indicate a mechanical or electrical problem that usually requires a licensed plumber’s expertise. If you notice any of these issues in your New Market home, shut the unit off, avoid using harsh chemicals, and call Prompt Service Plumbing for an inspection.
How soon can Prompt Service Plumbing arrive for garbage disposal repair in the New Market area?
We offer same-day service for calls received before 2 p.m. and 24/7 emergency dispatch for severe leaks, electrical hazards, or kitchen backups. Most non-emergency appointments are scheduled within a 2-hour arrival window, and our GPS-tracked trucks allow us to give real-time updates so you’re never left guessing when help will arrive.
Which garbage disposal brands and models can you service or repair?
Our technicians are factory-trained on InSinkErator, Moen, Waste King, KitchenAid, GE, Whirlpool, and Badger disposals, plus several commercial-grade and builder-grade models. We stock the most common replacement parts on our trucks, so 90 % of repairs are completed in a single visit, regardless of horsepower rating or mounting system.
What factors influence the cost of garbage disposal repair, and will I receive a quote upfront?
Cost depends on the age and horsepower of the unit, whether internal seals or the motor need replacement, the complexity of electrical rewiring, and the accessibility of plumbing connections. After a diagnostic inspection, we provide a flat-rate written quote that includes labor, parts, and any permit fees. There are no overtime charges for evening or weekend work in New Market.
Is there anything I should do before your technician arrives to minimize damage or speed up the repair?
Turn off the disposal and the wall switch, and if possible, unplug the unit from the outlet under the sink. Avoid running water or placing food waste down the drain to prevent flooding or further jams. Clear out cleaning supplies from the cabinet to give our technician room to work. If water is leaking, place a towel or shallow pan under the unit to catch drips until we arrive.
Do you provide any warranty or satisfaction guarantee on your garbage disposal repairs?
Yes. All labor is backed by a 1-year workmanship warranty, and parts are covered by the manufacturer’s warranty—typically 1 to 5 years, depending on the component. If the same issue reoccurs within the labor-warranty period, we will return and fix it at no additional cost. We also guarantee 100 % customer satisfaction; if you’re not happy with the repair, we’ll make it right or refund the service fee.