Locally Trusted Team
Locally Trusted Team | Electrical | New Market
When New Market homeowners want the job done right the first time, they turn to HEP’s locally trusted team. Our licensed technicians arrive on schedule, respect your property, and bring decades of collective experience to every electrical project—whether it’s upgrading a dated panel, wiring a new addition, or tracking down a stubborn outage. Because we live and work in the community, we treat every call like it’s for our own neighbors, prioritizing safety, transparency, and clear communication from start to finish.
From swift emergency responses to thoughtful energy-saving solutions, we pair cutting-edge training with friendly, down-to-earth service. HEP backs each installation and repair with iron-clad warranties and fair, upfront pricing, so you can relax knowing your home’s power is in skilled, reliable hands. Discover why your neighbors already trust us—reach out today and feel the difference a local expert can make.
FAQs
What residential electrical services do you offer in New Market?
Our New Market team provides a full range of residential services, including wiring and rewiring, switchboard upgrades, lighting design and installation, ceiling fan installation, smoke alarm installation, EV-charger setups, hot-water cylinder repairs, fault finding, and routine safety inspections. Whether you’re renovating, building new, or simply need a quick repair, we have the expertise to handle projects of any size.
Are your electricians fully licensed and insured?
Yes. Every electrician on our crew holds a current New Zealand electrical practising licence and completes regular competency training as required by the Electrical Workers Registration Board (EWRB). We also carry comprehensive public liability and professional indemnity insurance, giving you peace of mind that all work is performed to the highest safety and compliance standards.
How fast can you respond to an electrical emergency in New Market?
We operate a 24/7 emergency call-out service specifically for New Market and surrounding suburbs. In most cases, one of our on-call technicians can be at your door within 60 minutes of your call. Our vans are fully stocked with common parts and diagnostic equipment, allowing us to resolve most faults on the spot and restore power quickly.
Do you provide free estimates and transparent pricing?
Absolutely. For non-emergency jobs we offer complimentary on-site assessments anywhere in New Market. After evaluating the scope of work, we supply a written quote that itemises labour, materials, and any optional upgrades, so you know exactly what you’re paying for before we begin. No hidden fees—any variations are discussed and approved by you first.
Can you help upgrade my home to energy-efficient LED lighting?
Yes—LED retrofits are one of our most popular services. We can audit your current lighting, recommend fixtures that match your décor and brightness requirements, and calculate potential energy savings. Our electricians handle everything from safe removal of old fittings to final compliance testing. Many New Market homeowners see up to 80 % reductions in lighting electricity costs after switching to LEDs.
What safety measures do your electricians follow while working on-site?
Safety is our top priority. Before starting any job, we complete a site-specific risk assessment and isolate circuits according to AS/NZS 3012 standards. Our team wears appropriate PPE, uses tested and tagged tools, and follows lock-out/tag-out procedures where necessary. We also supply a Certificate of Compliance (CoC) or Electrical Safety Certificate (ESC) upon completion, ensuring your installation meets all current regulations.