- HEP
- Innovative Solutions
Innovative Solutions
Innovative Solutions | Electrical | New Market
HEP is redefining what’s possible for homes and businesses in New Market, delivering smarter, safer, and more sustainable electrical innovations every day. Our certified technicians blend deep industry expertise with the latest technology—think high-efficiency panel upgrades, EV-charger installations, and whole-property surge protection—to keep your power reliable and your energy bills low. We listen first, design next, and then execute with precision, so every project feels custom-built for the way you live and work.
Whether you’re modernizing a historic downtown storefront or building a cutting-edge manufacturing facility on the outskirts of town, HEP brings a future-proof mindset to every wire, breaker, and circuit. From rapid 24/7 emergency response to proactive maintenance plans that predict issues before they arise, our solutions grow with you and the community we serve. Choose HEP and discover how effortless true innovation can be—powered by electrical expertise that never stops evolving.
FAQs
What types of electrical services do you offer in New Market?
We provide a full spectrum of residential, commercial, and light-industrial electrical services, including new wiring, panel upgrades, LED retrofits, EV-charger installations, surge protection, backup-generator integration, and comprehensive troubleshooting. Whether you’re renovating a heritage home on Main Street or fitting out a new retail space near the bypass, our licensed team can design, install, and maintain reliable electrical systems tailored to your needs.
Are your electricians licensed and insured in New Market?
Yes. Every field technician holds a current state Master or Journeyman Electrician license and undergoes ongoing safety and code-compliance training. We also carry $2 million in general liability coverage and full workers’ compensation insurance, giving customers complete peace of mind on every project.
How quickly can you respond to an electrical emergency?
We offer true 24/7 emergency service within New Market and the surrounding communities. A live dispatcher answers your call at any hour, and our on-call crew can typically be on-site within 60–90 minutes for issues such as power loss, burning smells, sparking outlets, or storm damage. Our service vans are stocked with common breakers, wiring, and diagnostic equipment to restore power safely on the first visit whenever possible.
What makes your solutions ‘innovative’ compared to other electrical contractors?
Innovation for us means combining cutting-edge technology with forward-thinking design. We use thermal imaging to detect hidden faults, cloud-based project management for transparent updates, and 3-D modeling to predict load distribution before we ever pull a wire. Our team also stays ahead of code changes and renewable-energy incentives so your installation is not only safe today but future-ready for electric vehicles, battery storage, and smart-grid connectivity.
Do you offer energy-efficient upgrades and smart home installations?
Absolutely. We design and install smart lighting, automated shading, Wi-Fi–enabled breakers, and voice-controlled outlets that integrate with platforms like Alexa, Google Home, or Apple HomeKit. For energy efficiency, we provide LED conversions, occupancy sensors, solar-ready panels, and power-factor correction. We can even perform an energy audit to quantify savings and secure local rebates available to New Market residents and businesses.
How do I request a quote, and what is your pricing structure?
You can request a quote by phone, email, or through the “Get a Free Estimate” form on our website. For smaller jobs we offer transparent, up-front flat rates; for larger projects we provide itemized proposals after a free on-site assessment. All quotes include labor, materials, permit fees, and cleanup—no hidden charges. Once approved, we schedule the project at your convenience and keep you updated through our customer portal.