Skilled Professionals
Skilled Professionals | Air Conditioning | Heating and Air Conditioning | New Market
When New Market heat starts to linger, you can count on HEP’s skilled professionals heating and air conditioning team to bring instant relief. Our certified technicians arrive on time, listen to your concerns, and put decades of local know-how to work—whether you need a fast repair or a new high-efficiency system. From historic farmhouses to modern builds, we tailor solutions that cool every square foot while keeping energy bills in check.
We handle everything: troubleshooting mysterious noises, swapping worn-out compressors, cleaning coils for peak performance, and installing smart thermostats that learn your schedule. Every service visit comes with transparent pricing, rock-solid warranties, and our promise to treat your home like it’s our own.
Stay comfortable all season long with expert air conditioning care from the trusted neighbors at HEP. Call today and feel the difference New Market homeowners rave about.
FAQs
What areas around New Market do you service for air-conditioning work?
Our HVAC technicians serve all of New Market and the surrounding Frederick County communities, including Monrovia, Mount Airy, Monocacy, and Linganore. If you are within a 20-mile radius of downtown New Market, we can usually dispatch a technician the same day.
Can I get a free estimate on a new air-conditioning installation?
Yes. We provide no-obligation, on-site estimates for new or replacement AC systems. A comfort advisor will evaluate your home’s square footage, insulation, existing ductwork, and electrical capacity, then present at least three system options with upfront pricing. Written estimates are valid for 30 days.
How often should my central AC be serviced in the New Market climate?
With our hot, humid summers, we recommend professional maintenance twice a year—once in early spring before cooling season and again in early fall to ready the system for any heating use from a heat pump. Regular tune-ups keep efficiency high, prevent surprise breakdowns, and are required by most manufacturers to keep warranties intact.
Do you offer 24/7 emergency AC repair?
Absolutely. Our skilled professionals are on call 24 hours a day, 365 days a year. Calls received after normal business hours are routed to an on-duty technician who can be at your door in New Market within two hours, fully stocked to handle most repairs in a single visit.
What financing or rebate options are available for high-efficiency AC units?
We partner with several local banks and national lenders to offer 0% interest financing for up to 18 months on qualifying systems. In addition, Maryland Home Performance rebates can save you up to $500 on ENERGY STAR® air conditioners, and federal tax credits of up to $2,000 are available for heat pumps meeting the latest efficiency standards.
What kind of warranty do you provide on installations and repairs?
All new installations include the manufacturer’s 10-year parts warranty plus our own 12-year labor warranty, the longest in the New Market area. Repairs are backed by a one-year parts and labor guarantee, and if the same component fails within that period, we fix it at no charge.