Routine Maintenance
Routine Maintenance | Air Conditioning | Heating and Air Conditioning | New Market
When New Market’s summer humidity soars or a surprise cold snap rolls in, you want the peace of mind that comes from a perfectly tuned HVAC system. HEP’s routine maintenance plan keeps both your heating equipment and air conditioning running at peak efficiency with a comprehensive multi-point inspection, precision cleaning, and proactive part replacement. Our certified technicians arrive on time, respect your home, and spot small issues before they become costly breakdowns—saving you money on energy bills and protecting your investment year-round.
Join the thousands of East Tennessee homeowners who count on HEP for dependable comfort. Flexible scheduling, upfront pricing, and friendly reminders make staying on top of seasonal tune-ups effortless, while exclusive member perks—like priority service and repair discounts—add even more value. Enjoy fresher indoor air, steadier temperatures, and the confidence that your home will stay cozy or cool whenever Mother Nature makes up her mind.
FAQs
How often should my air conditioner be serviced in New Market?
For most homes in the New Market area, we recommend scheduling a professional tune-up once a year—ideally in early spring before the cooling season starts. Annual maintenance keeps the unit operating efficiently during our hot, humid summers and protects your manufacturer’s warranty.
What does a routine AC maintenance visit include?
Our certified technicians carry out a 15-to-20-point inspection that typically covers: cleaning indoor and outdoor coils; checking refrigerant levels and pressures; tightening electrical connections; testing capacitors and contactors; lubricating moving parts; clearing the condensate drain; calibrating the thermostat; and verifying overall system performance. We provide a written report so you know the exact condition of your equipment.
Why is preventive maintenance worth the expense?
Regular tune-ups can improve energy efficiency by 10–15 %, lower monthly utility bills, extend equipment life by several years, reduce the risk of mid-summer breakdowns, maintain healthy indoor air quality, and ensure your system stays within warranty guidelines. In most cases, the energy savings alone offset the cost of the visit.
How long will the appointment take, and do I have to be home?
A standard maintenance call lasts about 60–90 minutes. We ask that an adult be present to give us access to the thermostat, air handler, and outdoor condenser, and to approve any minor repairs we might recommend. If you have a busy schedule, we offer narrow arrival windows and can call or text 30 minutes before we arrive.
Are there any maintenance tasks I can do myself between professional visits?
Yes. Replace or clean your air filter every 30–60 days; keep the outdoor unit free of leaves, grass clippings, and other debris; make sure supply and return vents are unobstructed; and set the thermostat to a reasonable temperature to avoid over-cycling. These simple steps help your technician’s work last longer and keep your system running smoothly.
What signs tell me my AC needs service before the next scheduled tune-up?
Call us if you notice warm air blowing from the vents, weak airflow, unusual noises or odors, frequent cycling, higher-than-normal utility bills, water around the indoor unit, or inconsistent humidity levels. Early intervention can prevent small issues from turning into costly repairs.