- HEP
- Year-round Comfort
Year-round Comfort
Year-round Comfort | Ventilation and Air Quality | Heating and Air Conditioning | Mountain City
Whether Mountain City is wrapped in winter snow or basking in summer sunshine, HEP keeps every home feeling just right. Our certified technicians marry high-efficiency heating and cooling with smart system design, ensuring balanced temperatures, lower utility bills, and dependable performance through every season. We don’t just chase comfort numbers on a thermostat—we engineer healthier living spaces where families can breathe easier.
At the heart of our approach is meticulous attention to ventilation and air quality. From energy-recovery ventilators that usher in fresh mountain air without wasting heat, to whole-home filtration that captures allergens and wildfire smoke, we customize solutions that fit your lifestyle and budget. Pair these upgrades with our preventive maintenance plans and 24/7 support, and you’ll enjoy cleaner air, quieter operation, and year-round peace of mind with the hometown team you can always trust: HEP.
FAQs
Why is year-round HVAC maintenance especially important in Mountain City’s climate?
At 4,750 feet above sea level, Mountain City experiences hot, humid summers, cool spring and fall nights, and below-freezing winters. These rapid temperature swings force your HVAC system to switch frequently between heating, cooling, and dehumidification modes. Seasonal tune-ups—one in spring and one in fall—keep components lubricated, refrigerant levels balanced, and safety controls calibrated so you avoid mid-season breakdowns, maintain peak efficiency, and extend equipment life.
How do I know what size heating and cooling system my Mountain City home needs?
Proper sizing requires a Manual J load calculation, which factors in square footage, insulation values, window orientation, airtightness, and outdoor design temperatures (89 °F summer/14 °F winter for Mountain City). Oversized units short-cycle and waste energy; undersized units run constantly and can’t maintain comfort. Our comfort advisors perform an on-site assessment and provide a load report before recommending furnaces, heat pumps, or air conditioners that match your exact heating and cooling loads.
How often should I change my HVAC filters to maintain good indoor air quality?
Because Mountain City’s pollen season is long and wood-burning stoves are common in winter, filters capture both biological and combustion particles. • 1-inch pleated filters: every 30–60 days. • 4- to 5-inch media filters: every 3–6 months. • High-Efficiency Particulate Air (HEPA) canisters: every 6–12 months. Check filters monthly; if they appear gray or clogged, change them sooner. Clean filters keep airflow strong, reduce energy bills, and protect sensitive components like the blower motor and evaporator coil.
What advantages does a whole-home ventilation system provide?
Tightly built homes trap indoor pollutants—cooking fumes, pet dander, and volatile organic compounds (VOCs). An Energy Recovery Ventilator (ERV) or Heat Recovery Ventilator (HRV) exhausts stale indoor air while introducing fresh outdoor air and transferring heat and moisture between the airstreams. In Mountain City this means: • Lower indoor humidity in summer and higher humidity in winter. • Reduced odors and CO₂ buildup. • Up to 80 % heat/energy recovery, so comfort is maintained without a big utility penalty.
Can a high-efficiency heat pump handle Mountain City’s sub-freezing temperatures?
Yes. Modern cold-climate heat pumps use variable-speed compressors and enhanced vapor-injection technology to extract heat at outdoor temperatures down to ‑5 °F. For the occasional extreme night, we pair the heat pump with an auxiliary gas furnace or electric resistance backup. This dual-fuel setup maximizes efficiency—saving up to 40 % on heating costs compared with a stand-alone furnace—while guaranteeing you never lose warmth.
What indoor air quality add-ons help allergy and asthma sufferers?
1. MERV-13 or higher media filters remove 90 % of particles down to 1 µm, including pollen and mold spores common in Mountain City’s spring bloom. 2. UV-C germicidal lamps installed next to the evaporator coil neutralize bacteria and viruses. 3. Whole-home dehumidifiers keep summer humidity between 45–50 %, inhibiting dust-mite growth. 4. Activated-carbon filters adsorb smoke from winter wood fires and cooking odors. 5. A monitored ERV supplies a steady flow of outdoor air while retaining up to 70 % of conditioned energy. Combined, these upgrades create a cleaner, more breathable indoor environment year-round.