Expert Heating
Expert Heating | Heating and Air Conditioning | Mountain City
When Mountain City winter nights bite or summer afternoons sizzle, HEP’s expert team is ready to keep every room perfectly comfortable with trusted heating and air conditioning solutions. Our certified technicians arrive on time, explain every option in plain language, and back their work with industry-leading warranties—so you can relax knowing your home’s climate is in the hands of seasoned pros who live and work right here in Johnson County.
From precision tune-ups and energy-saving upgrades to emergency repairs at 2 a.m., we tailor service around your schedule and budget. Join the neighbors who count on HEP for honest pricing, courteous care, and year-round peace of mind, and discover why Mountain City calls us first when comfort matters most.
FAQs
What heating and air-conditioning services do you provide in Mountain City?
Our local team offers the full spectrum of HVAC services, including new furnace and air-conditioner installation, system replacement, seasonal tune-ups, precision repairs, indoor-air-quality upgrades, ductwork sealing, smart-thermostat integration, and 24/7 emergency service. Because we are based in Mountain City, our technicians are familiar with the area’s high-elevation climate and can recommend equipment and settings that perform reliably during sub-freezing winters and humid summers.
How often should I have my HVAC system serviced?
For Mountain City’s climate we recommend two preventive maintenance visits per year—one in early spring for your cooling system and one in early fall for your heating system. Each visit includes cleaning coils and burners, inspecting electrical connections, checking refrigerant levels, changing filters, lubricating moving parts, and verifying safe operation. Routine maintenance prevents up to 80 % of unexpected breakdowns, maintains manufacturer warranties, and can lower utility bills by 10–15 %.
What are the common warning signs that my furnace or air conditioner needs repair?
Call for service if you notice: inconsistent temperatures between rooms, unexplained spikes in energy bills, short-cycling (unit turns on and off frequently), unusual noises such as banging or screeching, persistent odors, weak airflow, water or refrigerant leaks around the equipment, or if the system is more than 10 years old and struggles to keep up with Mountain City’s temperature swings. Addressing these issues early prevents larger, costlier failures.
Do you install energy-efficient systems and help with rebates?
Yes. We install ENERGY STAR rated heat pumps, high-AFUE gas furnaces, variable-speed air conditioners, and dual-fuel hybrid systems that are ideal for Mountain City’s mixed climate. Our comfort consultants calculate proper load requirements, explain SEER2 and HSPF ratings, and guide you through available TVA, federal tax credits, and local utility rebates—often reducing upfront costs by hundreds or even thousands of dollars.
How much does a new HVAC system cost in Mountain City?
Prices vary with home size, efficiency level, and any needed duct upgrades, but most complete replacements run $6,500–$11,500 for a traditional furnace/AC pair and $8,000–$14,000 for a high-efficiency heat pump. We provide free in-home estimates, offer financing plans with low monthly payments, and break down long-term energy savings so you can choose the option that delivers the best return on investment.
Do you offer 24/7 emergency heating and cooling service?
Absolutely. Winters in Mountain City can drop below 20 °F, and summer heat waves can reach the 90s, so we maintain an on-call technician roster around the clock. You can reach us any time, including holidays. Our trucks are fully stocked with common parts, allowing us to resolve most no-heat or no-cool calls in a single visit. There is never an overtime fee for service plan members.