Years Of Experience
Years Of Experience | Heating and Air Conditioning | Morristown
For more than three decades, HEP has been the name Morristown residents whisper when comfort’s on the line. From frosty January mornings to sweltering July afternoons, our team has fine-tuned thousands of systems, bringing dependable heating and air conditioning performance back to homes and businesses all over town. We’ve grown up alongside this community, and each service call is another chance to prove why neighbors continue to trust our family-owned company.
Our NATE-certified technicians arrive on time, lay down protective floor coverings, and get right to work—armed with cutting-edge tools and a deep respect for your schedule. Whether you need a quick tune-up, an energy-saving upgrade, or an emergency repair at 2 a.m., we’ll treat your comfort as our top priority. Experience, honesty, and a 100 % satisfaction pledge: that’s the HEP difference in Morristown.
FAQs
How many years of experience does your company have in heating and air conditioning in Morristown?
We have been proudly serving Morristown and the surrounding Morris County area for more than 25 years. Since opening our doors in 1998, we have completed thousands of residential and light-commercial HVAC installations, repairs, and maintenance visits, giving us a deep understanding of local building codes, climate patterns, and customer needs.
What types of HVAC equipment can your experienced technicians service or install?
Our NATE-certified team is trained to work on a full range of heating and cooling equipment, including high-efficiency gas furnaces, heat pumps, ductless mini-splits, central air conditioners, boilers, and indoor air-quality add-ons such as humidifiers and air cleaners. Whether your system is brand-new, decades old, or somewhere in between, we have the expertise and factory-authorized parts to keep it running at peak performance.
Do you offer 24/7 emergency HVAC service?
Yes. Because extreme temperatures can threaten comfort and safety, we provide round-the-clock emergency service every day of the year. When you call our after-hours line, you’ll speak with a live dispatcher who can send a qualified technician to your door—usually within two hours—for urgent issues like no-heat situations, refrigerant leaks, or system failures during heat waves.
Are your technicians licensed and insured?
Absolutely. All field personnel carry current New Jersey Master HVACR licenses, are bonded and insured, and undergo regular background checks and drug screenings. In addition, our ongoing training program keeps every technician up to date on the latest diagnostic tools, manufacturer guidelines, and energy-efficiency standards.
What maintenance plans do you offer to protect my HVAC investment?
We offer three tiered Service Club Plans—Silver, Gold, and Platinum. Each plan includes two seasonal tune-ups per year, priority scheduling, discounted parts and labor, and no overtime charges. Members also receive annual safety inspections, filter replacements, and detailed performance reports to extend equipment life and lower utility bills.
Which areas around Morristown do you serve?
While our home base is in Morristown, we regularly serve customers throughout Morris County, including Madison, Florham Park, Parsippany-Troy Hills, Randolph, and Chatham. If you’re unsure whether your neighborhood is within our service radius, just give us a call and we’ll be happy to confirm.