Experienced Team
Experienced Team | Plumbing | Monterey
From historic Cannery Row cottages to modern coastal builds, HEP’s seasoned technicians have spent years mastering the art and science of plumbing right here in Monterey. Our crew combines old-school craftsmanship with today’s smartest technologies, so whether you’re chasing higher water-pressure, tackling a repipe, or restoring a century-old claw-foot tub, you’ll have local experts who know exactly how Monterey’s unique climate and codes shape every pipe, valve, and fixture.
Clients tell us they choose HEP for more than spotless job sites and precise workmanship—they choose us for people who show up when promised, explain every option in plain language, and back it all with warranties that matter. Dependable, courteous, and rigorously trained, we treat your home as our own, delivering solutions that flow smoothly long after we leave.
FAQs
What areas of Monterey County do you service?
Our team is headquartered in Monterey and regularly serves all surrounding communities, including Pacific Grove, Carmel-by-the-Sea, Seaside, Marina, Del Rey Oaks, Pebble Beach, Salinas, and the entire Monterey Peninsula. If you are unsure whether your address is within our range, give us a call—we can usually accommodate same-day service anywhere in the county.
Are your plumbers licensed and insured?
Absolutely. Every technician on our crew holds a current California C-36 plumbing license, undergoes background checks, and carries full liability and workers’ compensation insurance. This protects both our customers and our employees, and ensures that every job meets or exceeds state and local building codes.
What plumbing services do you specialize in?
We handle the full spectrum of residential and light-commercial plumbing, including leak detection and repair, water heater installation (tankless and traditional), sewer line inspections and replacements, drain cleaning, fixture upgrades, water filtration systems, gas line work, and full bathroom or kitchen repipes. Because our team has decades of combined experience, we can tackle everything from routine maintenance to complex remodels.
Do you offer emergency plumbing services?
Yes. Plumbing problems rarely wait for business hours, so we maintain a 24/7 emergency response line. Whether it’s a burst pipe at 2 a.m. or a backed-up sewer on a holiday weekend, one of our on-call technicians can be dispatched to your property within 60–90 minutes anywhere in Monterey County.
How do you price your plumbing jobs?
We provide upfront, flat-rate quotes after a thorough on-site evaluation. You’ll know the total investment before any work begins—no hidden fees, overtime charges, or surprise add-ons. For larger projects, we can break the quote down into phases and offer financing options through approved partners.
What can I do to prepare for your visit and maintain my plumbing afterward?
Before we arrive, clear a path to the work area, remove items stored under sinks, and know where your main water shutoff valve is located. After the repair or installation, we’ll leave you with a written maintenance guide and walk you through best practices—such as annual water heater flushing, using enzyme drain cleaners instead of harsh chemicals, and checking for minor leaks monthly. Following these tips helps extend the life of your plumbing and minimizes future emergencies.