- HEP
- Plumbing Solutions
Plumbing Solutions
Plumbing Solutions | Plumbing | Monteagle
Nestled on the Cumberland Plateau, Monteagle’s homes and businesses rely on steady water pressure, clear drains, and leak-free pipes—exactly what HEP’s licensed experts deliver every day. With decades of combined experience, our team tackles everything from dripping faucets to complete re-piping projects, always bringing the right tools and a neighborly attitude. We know the quirks of Monteagle’s older cottages as well as the demands of new construction, so your plumbing system gets solutions tailored to the mountain’s unique climate and soil.
Whether you’re facing a midnight emergency or planning a long-awaited bathroom upgrade, one call connects you to courteous scheduling, transparent pricing, and workmanship backed by our Happiness Guarantee. Trust HEP to keep water flowing safely and efficiently—because when it comes to plumbing in Monteagle, we’re the hometown pros who never settle for less than perfect pressure and peace of mind.
FAQs
What types of plumbing services do you provide in Monteagle?
We handle the full spectrum of residential and light-commercial plumbing needs in Monteagle, including leak detection and repair, drain cleaning, water-heater installation and maintenance, sewer line inspections, fixture upgrades, bathroom and kitchen remodel plumbing, and preventative maintenance programs. Whether you need a quick faucet fix or a complete repipe, our licensed technicians have the tools and parts on-hand to get the job done right.
Do you offer 24/7 emergency plumbing service in Monteagle and the surrounding plateau communities?
Yes. Plumbing emergencies rarely wait for business hours, so our team is on call 24 hours a day, 7 days a week—even on holidays. When you call our emergency line, you are connected directly to a local dispatcher who can usually have a technician at your door in Monteagle, Sewanee, Tracy City, or South Pittsburg within 60–90 minutes.
How are service calls and estimates priced?
We believe in transparent, up-front pricing. A standard diagnostic visit has a small flat fee that is waived when you approve the repair. After assessing the issue, your plumber will present a written estimate that lists all labor and material costs; there are no hidden trip charges or overtime mark-ups without your prior approval. Seniors, veterans, and University of the South faculty receive a 10 % local-community discount.
Are your plumbers licensed, insured, and background-checked?
Absolutely. Every technician carries a current Tennessee Journeyman or Master Plumber license, is fully insured for liability and workers’ compensation, and undergoes annual background and drug screenings. Our company is also bonded and accredited by the Better Business Bureau, so you can welcome us into your home with confidence.
Can you recommend and install energy-efficient water heaters?
Yes. We install traditional tank, hybrid heat-pump, and on-demand tankless water heaters from leading brands. During a free on-site consultation, we calculate your household’s peak-hour demand, review fuel options (electric, gas, propane), and provide ROI projections on energy savings. Most replacements are completed the same day, and we handle all permitting, hauling away your old unit at no extra cost.
What should I do if a pipe bursts before the plumber arrives?
1) Turn off your home’s main water shut-off valve, usually located at the meter box or where the main line enters the house. 2) Open nearby faucets to relieve pressure and drain residual water. 3) Switch off electricity in any area that is flooding to prevent shock hazards. 4) Move valuables and electronics to a dry location. 5) Take photos for insurance documentation. Then call our 24/7 line and let the dispatcher know the water is off; we’ll prioritize your call and direct you on any additional safety steps until the technician reaches you.