Experienced Technicians
Experienced Technicians | Heat Repair | Heating and Air Conditioning | Monteagle
When the temperature on the Plateau takes a sudden dive, Monteagle homeowners know they can count on HEP’s seasoned technicians to bring the warmth back fast. Our team combines years of hands-on experience with the latest diagnostic technology, arriving in fully stocked vehicles so most issues are fixed on the first visit. From strange furnace noises to complete system shutdowns, we provide courteous, precise heat repair that keeps your family comfortable and your energy bills in check.
Every service call is backed by transparent pricing and our “HappyYou’llBe” satisfaction guarantee. We respect your schedule, protect your home with shoe covers and drop cloths, and explain every option before work begins. Whether it’s a midnight emergency or a planned upgrade, trust HEP Heating & Air Conditioning to restore reliable, efficient heat—and peace of mind—throughout Monteagle and the surrounding communities.
FAQs
What types of heating systems do you repair in Monteagle?
Our experienced technicians service and repair virtually every type of residential and light-commercial heating equipment used on the Cumberland Plateau. That includes gas and oil furnaces, heat pumps, dual-fuel systems, electric air handlers, ductless mini-splits, hydronic boilers, and packaged rooftop units. We work on all major brands such as Trane, Lennox, Carrier, Rheem, Goodman, and Bryant, and we carry a broad inventory of OEM and high-quality aftermarket parts so most fixes can be completed in a single visit.
How fast can you respond to an emergency heat outage?
Because winter temperatures in Monteagle can dip into the 20s, we provide true 24/7 emergency service. Calls received before 5 p.m. are usually dispatched the same day, and after-hours calls are routed to the on-call technician, who can typically be at your door within 1–2 hours. Our service vehicles are fully stocked, so once we arrive we can diagnose and repair most no-heat situations right on the spot.
What warning signs indicate I should schedule heat repair instead of waiting?
Contact us as soon as you notice: • Cool or barely warm air coming from registers • Short cycling (the system turns on and off rapidly) • Unusual odors like burning or musty smells • Persistent banging, squealing, or grinding noises • Higher-than-normal utility bills without a change in weather • A yellow or flickering furnace flame instead of steady blue • Tripped breakers or frequent limit-switch shutdowns. Addressing these issues early prevents full system failure, reduces repair costs, and safeguards your family from potential carbon-monoxide hazards.
Do you guarantee your heat repair work?
Yes. All repairs include a 1-year labor warranty and at least a 1-year parts warranty (longer if the manufacturer offers it). If the part we install fails within the warranty period, we will replace it and cover all labor at no cost to you. We also provide a written invoice detailing the exact work performed, the parts installed, and any recommendations for future maintenance so you have complete documentation for your records.
How does regular maintenance help avoid future heating breakdowns?
Annual tune-ups keep your equipment operating safely and efficiently. During a maintenance visit we clean or replace filters, inspect heat exchangers for cracks, test safety controls, check electrical connections, calibrate thermostats, lubricate moving parts, and verify correct gas pressures or refrigerant charge. This proactive service can lower energy bills by up to 15 %, extend equipment life by several years, maintain manufacturer warranties, and catch small issues—like failing igniters or worn blower belts—before they cause costly downtime.
Are your technicians certified and insured?
Absolutely. All field personnel hold current NATE (North American Technician Excellence) and EPA Section 608 refrigerant-handling certifications. They undergo regular factory training, background checks, and drug screenings. Our company is fully licensed in Tennessee and carries both general liability and workers’ compensation insurance, so you’re protected from any liability while we’re working on your property.