- HEP
- Experienced Team
Experienced Team
Experienced Team | Tank Water Heater | Plumbing | McDonald
When you turn to HEP’s experienced team in McDonald, you get more than routine plumbing—you get decades of know-how focused on reliable hot water, lower energy costs, and absolute peace of mind. Our licensed technicians size, install, and maintain your tank water heater with precision, making sure every valve, vent, and safety feature is dialed in for steady performance. From emergency replacements to proactive flushes and anode-rod checks, we bring the right tools and a courteous attitude to every driveway in town.
Customers love how we explain options in plain language, arrive when we say we will, and clean up like we were never there. Whether you need a fast fix for a leaking unit or want advice on upgrading to a high-efficiency model, HEP treats your home—and your budget—like our own. Call today and feel the difference a hometown team can make the next time you need dependable hot water on tap.
FAQs
How long does it typically take your McDonald plumbing team to install a new tank water heater?
Most standard gas or electric tank water heater installations take 2–4 hours once we’re on-site. This includes disconnecting the old unit, updating shut-off valves and venting (if required), mounting the new heater, filling and purging the tank, and relighting or wiring the burner elements. If code upgrades or unexpected pipe modifications are needed, we’ll let you know up-front and explain any added time.
Which tank size should I choose for my household?
A rough guideline is 30–40 gallons for 1–2 people, 40–50 gallons for 2–3 people, 50–60 gallons for 3–4 people, and 75 gallons or more for 5+ people or homes with large soaking tubs. Our technicians will calculate your peak-hour demand and look at factors such as incoming water temperature, flow rate of your fixtures, and usage habits to ensure you don’t run out of hot water—or overpay for capacity you don’t need.
Can you repair my existing tank water heater, or is replacement the only option?
About 60 % of the water heaters we’re called to service in McDonald can be repaired economically. Common fixes include replacing thermostats, heating elements, anode rods, temperature-pressure relief valves, and leaking drain valves. However, if the tank itself is corroded or the unit is 10–12 years old and inefficient, replacement is usually more cost-effective and comes with new warranty coverage.
How often should I flush and maintain my tank water heater?
We recommend a full drain-and-flush once a year to remove sediment that insulates the burner and shortens element life. In areas with very hard water, every 6 months is better. During maintenance we also test the T&P relief valve, inspect the anode rod, check gas pressure or electrical connections, and verify venting clearances. Regular service can add 3-5 years to the heater’s life and keep energy costs down.
What energy-efficient options are available for traditional tank heaters?
High-efficiency models feature better insulation, low-NOx or power-vent burners, and EF or UEF ratings up to 0.72 for gas and 0.95 for electric heat-pump hybrids. We’ll show you rebate-eligible units, install heat-trap nipples, and add an insulated blanket where appropriate. These upgrades can cut operating costs 10–40 % compared with older standard-efficiency tanks.
Do you offer emergency service and warranties for tank water heater work?
Yes. Our experienced McDonald plumbers are on-call 24/7 for no-hot-water emergencies, leaks, or pressure relief valve discharges. We stock the most common replacement parts on our trucks. All new installations come with a manufacturer’s tank warranty (6–12 years depending on model) and our own 1-year labor warranty. Repairs are covered by a 90-day parts and labor guarantee unless otherwise noted.