- HEP
- Dependable Power Solutions
Dependable Power Solutions
Dependable Power Solutions | Generators | Electrical | McDonald
When unexpected outages sweep through McDonald, HEP keeps the lights on with dependable power solutions electrical—robust, quietly efficient generators that start automatically the moment grid power fails. From compact residential units to heavy-duty commercial systems, we match the perfect size and fuel option to your exact load demands, ensuring every appliance and device stays protected.
Our certified technicians handle the entire process—site assessment, permitting, installation, and seamless integration with your existing electrical panel—while transparent, up-front pricing means no surprises. Even after the job is done, you can rely on 24/7 monitoring, routine maintenance, and rapid-response repairs that extend the life of your investment and preserve your peace of mind.
Choose HEP and experience the hometown service McDonald trusts: personalized attention, premium equipment, and a commitment to keeping families and businesses safely powered year-round. Reach out today for your free, no-obligation assessment and discover just how worry-free reliable backup power can be.
FAQs
What types of generators do you install for McDonald homeowners and businesses?
We supply and install a full range of standby and portable generators, including air-cooled residential units from 10–26 kW, liquid-cooled commercial sets up to 150 kW, and PTO-driven agricultural generators. We partner with leading manufacturers such as Generac, Kohler, and Briggs & Stratton, so we can match you with gas (natural or LP), diesel, or bi-fuel models that fit your exact power, budget, and space requirements.
How do I know what size generator I need?
Proper sizing starts with a load calculation. During your free site assessment we list every critical circuit—HVAC, sump pump, refrigeration, medical equipment, servers, etc.—and measure or estimate their starting (surge) and running wattage. We also consider future expansion and local McDonald utility voltage conditions. From there we recommend a generator that delivers at least 20 % headroom above the calculated peak load, ensuring reliable performance without fuel waste or premature wear.
What is involved in the installation process and how long will it take?
A typical residential standby installation takes 1–2 days. On day one we pour a concrete or composite pad, set the generator, and run gas and electrical conduit. Day two is for fuel line hookup, transfer switch wiring, and commissioning. Commercial projects can take 3–7 days depending on size and any trenching or switchgear integration needed. All work is performed by our licensed electricians, and we test the system under full load before we leave.
Do I need permits or inspections for a generator in McDonald, and will you handle them?
Yes. Butler County requires an electrical permit and, if you’re connecting to natural gas, a plumbing permit. The borough of McDonald may also require zoning approval for exterior equipment placement. Our team manages the entire permitting process, submits all drawings, and schedules the final electrical and gas inspections so you stay fully code-compliant with no extra paperwork on your end.
How often should my generator be serviced and what does maintenance include?
Manufacturers recommend a full service every 12 months or after 100 hours of runtime, whichever comes first. Our maintenance plans include oil and filter changes, spark-plug replacement, valve clearance checks, battery load testing, firmware updates, and a simulated outage to verify automatic transfer operation. We also offer remote monitoring that alerts us—and you—of any fault codes in real time.
What happens when the power goes out and how fast will my generator restore electricity?
When utility voltage drops below the preset threshold, your automatic transfer switch signals the generator to start. Within about 5–10 seconds the generator reaches operating speed, the switch transfers the load, and your critical circuits are live. When utility power is stable for 5 consecutive minutes, the switch reverts and the generator cools down and shuts off automatically. You enjoy seamless, unattended backup power with minimal interruption.