Licensed Professionals
Licensed Professionals | Emergency Plumbing | Plumbing | McDonald
When a burst pipe wakes you at midnight or a backed-up sewer threatens your weekend plans, you don’t have time to hunt for help—you need HEP’s licensed professionals right away. Our local crew in McDonald is on call 24/7, arriving fast with fully stocked trucks and years of hands-on experience. From pinpoint leak detection to swift water-heater repairs, we tackle every crisis with the same calm expertise, restoring comfort and preventing costly damage before it spreads.
Homeowners and businesses across McDonald choose us because we match small-town courtesy with big-city capability. Transparent, up-front pricing, meticulous clean-up, and workmanship guaranteed for life mean you never have to worry about surprise fees or shoddy fixes. The next time you’re caught off guard, remember just three words—HEP and emergency plumbing—then call the team that turns chaos into confidence.
FAQs
What makes your plumbers “licensed professionals” in McDonald?
Every technician on our emergency team holds a current Pennsylvania Journeyman or Master Plumber license, carries full liability and workers’-comp insurance, and completes annual continuing-education courses on code updates and new technology. We also run background checks and drug screening, so you can trust that the person arriving at your door has the credentials, training, and professionalism required by both the state and the Municipality of McDonald.
Which plumbing emergencies can you handle?
We’re equipped to resolve virtually any urgent plumbing issue, including burst or leaking pipes, failed water heaters, sewer line backups, clogged or overflowing drains, gas line leaks, frozen pipes, failed sump pumps, and sudden drops in water pressure. If water, gas, or waste is threatening your home or business, call us—chances are we fix it.
How fast can an emergency plumber reach my property in McDonald?
Because our dispatch center is located just 10 minutes outside the borough, we can usually have a licensed technician on site within 60 minutes—often sooner for addresses inside the 15057 ZIP code. GPS-tracked service vans and a dedicated on-call rotation mean there is always a nearby plumber ready to be routed to your location, day or night.
Is your emergency plumbing service really available 24/7, and do after-hours calls cost more?
Yes. We operate 24 hours a day, 365 days a year—including weekends and holidays. There is a modest after-hours diagnostic fee to cover overtime labor, but once we assess the situation you receive an upfront, flat-rate quote. That quote doesn’t change, even if the job takes longer than expected, so you’ll never get surprise charges on your final invoice.
What should I do while waiting for the emergency plumber to arrive?
1) Shut off the main water valve (usually where the line enters the house) to stop additional flooding. 2) If a water heater is leaking, turn off its power or gas supply. 3) For sewer backups, avoid using any water fixtures. 4) Move valuables away from affected areas and, if safe, place towels or buckets to contain water. 5) Take photos for insurance purposes. Most important—stay calm and keep family members and pets clear of hazards such as standing water near electrical outlets.
Do you guarantee emergency repairs and provide transparent pricing?
Absolutely. All emergency repairs are backed by a 1-year parts-and-labor warranty, and many fixtures come with extended manufacturer warranties that we honor. Before any work begins you’ll receive a written, itemized estimate that details labor, materials, and any permit fees. We stick to that quote, provide multiple repair options when possible, and accept all major credit cards as well as financing for larger unexpected projects.