Dependable Power Solutions

HEPDependable Power Solutions

Dependable Power Solutions | Generators | Electrical | Maynardville

When the lights go out in Maynardville, HEP’s dependable power solutions keep life moving without interruption. Our certified technicians design, install, and maintain top-tier generators that automatically restore electricity the moment an outage strikes—protecting everything from refrigerated groceries to mission-critical data. With decades of experience and a commitment to honest, hometown service, we size each system to fit your exact needs and budget, so you never pay for more power than you’ll use.

From routine tune-ups to 24/7 emergency support, HEP stands behind every installation with the area’s best warranties and a satisfaction guarantee. Discover the peace of mind that comes from partnering with a local team that knows Maynardville’s weather patterns, utility grid, and permitting requirements inside and out—then enjoy seamless, reliable energy no matter what the forecast says. Call today to schedule your free on-site assessment and keep your family or business powered on.

FAQs

What types of generators do you install and service in Maynardville?

We work with a full range of residential and light-commercial standby generators, including natural-gas, propane, and diesel models from trusted brands such as Generac, Kohler, and Briggs & Stratton. Our licensed technicians can also maintain and repair most portable generator makes, so whether you need whole-house backup power or a unit for a small business, we have a dependable solution.

How do I determine the right size generator for my home or business?

Proper sizing starts with a load assessment. One of our electricians will visit your property, list the essential circuits or equipment you want to run, and calculate the starting (surge) and running wattage. We then match those requirements to a generator with at least a 20 % safety margin to handle future electrical additions and extreme weather conditions. The consultation is free, and you’ll receive a written recommendation and quote.

Do I need a permit or inspection to install a standby generator in Maynardville?

Yes. Union County and the City of Maynardville require an electrical permit for permanently installed generators, along with an inspection after installation. Our team handles all permitting paperwork, coordinates with local inspectors, and ensures the installation meets NEC, utility, and manufacturer standards, so you don’t have to worry about compliance issues.

How often should my generator be serviced and what does maintenance include?

For most standby units, manufacturers recommend maintenance every 6–12 months or after 200 hours of run time, whichever comes first. A standard service visit includes changing the oil and filters, checking spark plugs, inspecting the battery and charging system, updating firmware, testing transfer switch operation, and running the generator under load. We offer affordable annual maintenance plans that keep you covered and protect your warranty.

Will my generator start automatically during a power outage?

If you choose a standby generator with an automatic transfer switch (ATS), it will detect a utility outage within seconds, start the generator, and transfer your home or business to backup power automatically—no manual intervention needed. When grid power returns, the ATS reconnects you to the utility and shuts down the generator after a cool-down cycle.

What financing or warranty options are available for generator installations?

We partner with several lenders to offer low-interest financing with terms up to 120 months and no prepayment penalties. Most generators come with a 5-year limited manufacturer warranty, and we provide an optional extended 10-year parts and labor warranty for added peace of mind. All workmanship is backed by our own 1-year installation guarantee.

HEP
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(423) 819-7773