Tailored Solutions
Tailored Solutions | Water Purification | Plumbing | Mascot
Imagine turning on your tap in Mascot and knowing the water that flows out is as clean, fresh, and balanced as nature intended. At HEP we pair decades-deep plumbing expertise with cutting-edge filtration tech, crafting tailored solutions that slot seamlessly into homes, cafés, and commercial sites alike. From pinpoint-accurate testing to custom system design and tidy installation, we handle every step with trademark respect for your time, space, and budget—so the only thing you notice is crystal-clear taste.
Because no two properties draw from exactly the same pipes, our team fine-tunes each setup to local conditions, removing chlorine odours, sediments, heavy metals, and even those sneaky micro-contaminants that slip past basic filters. Ongoing maintenance plans keep performance locked in, while smart monitoring lets you track purity levels at a glance. If you’re ready to make every sip, shower, and steam cycle a cleaner experience, HEP’s specialists are just around the corner, bringing the gold standard in water purification to Mascot.
FAQs
What water purification solutions do you offer for Mascot homes and businesses?
We design and install a wide range of systems, including under-sink reverse-osmosis units, whole-house carbon and sediment filtration, UV sterilisation for bacteria control, water softeners to combat hardness, and combination systems that tackle multiple contaminants at once. Every package is customised to the specific water quality, usage patterns and space constraints of your Mascot property.
How do I know which filtration system is right for my water supply in Mascot?
Our process starts with a free on-site water test and a review of Sydney Water’s latest analytical reports for the Mascot area. We look at chlorine levels, hardness, heavy metals, pesticides, and microbiological risks. Then we discuss household size, flow-rate requirements and budget. Using that data, our licensed plumber prepares a written recommendation outlining the ideal system options, expected performance, ongoing costs and warranty details.
Can I install a purification unit myself, or is professional installation necessary?
While some benchtop filters are marketed as DIY, most under-sink and whole-house units should be installed by a licensed plumber to comply with Australian Standard AS3500 and local council regulations. Professional installation ensures correct line pressure, leak-free connections, backflow prevention, and uninterrupted warranty coverage. Our technicians are fully insured and provide a certificate of compliance on completion.
How often do filters need to be replaced, and do you offer maintenance services?
Service intervals depend on water quality and usage: sediment and carbon cartridges generally last 6-12 months, RO membranes 24-36 months, and UV lamps 12 months. We offer scheduled maintenance plans that include cartridge replacement, sanitising, performance testing and disposal of used filters. Clients receive reminder emails and SMS alerts so filter changes are never missed.
Will a purification system really improve the taste and safety of Mascot tap water?
Yes. Even though Sydney Water meets national guidelines, many residents notice chlorine taste, odours, and occasional discoloration from pipe work. Our certified filters (NSF/ANSI 42 & 53) remove up to 99% of chlorine, organic compounds, heavy metals such as lead, microplastics, and cysts like Giardia. The result is cleaner, better-tasting water that is especially beneficial for children, pets and anyone with sensitive stomachs or immune conditions.
What is the typical cost and turnaround time for a tailored installation in Mascot?
After the free site inspection, we provide a fixed-price quote. As a guide, an under-sink two-stage carbon system starts around $750 supplied and installed, a four-stage RO unit from $1,350, and a whole-house package from $2,500–$4,500 depending on flow rate and media. Most installations are completed within 2–4 hours and can be scheduled within 48 hours of approval. All systems come with a 5-year workmanship warranty and manufacturer warranties of up to 10 years on housings.