Indoor Air Quality
Indoor Air Quality | Ventilation and Air Quality | Heating and Air Conditioning | Mascot
Breathe easier in Mascot with HEP’s tailored indoor air quality solutions. From quiet, energy-smart heat pumps to precision humidity control, our technicians design systems that keep every room fresh, comfortable, and allergen-free—no matter what the airport winds or city traffic stir up outside. Because we specialise in ventilation and air quality, we balance airflow, temperature, and filtration so your family or staff can enjoy healthy air all year round.
Whether you’re upgrading an aging ducted system, adding HEPA filtration to combat pollen, or installing a whole-home ERV for constant, filtered outside air, HEP delivers seamless service backed by decades of local know-how. Discover how effortless clean air can be—book your on-site assessment today and feel the HEP difference the moment you step inside.
FAQs
Why is indoor air quality especially important for homes and businesses in Mascot?
Mascot is located close to Sydney Airport, major roads and several commercial hubs, all of which contribute to higher outdoor pollution levels. When doors and windows are closed, these contaminants can build up indoors, aggravating allergies, asthma and other respiratory issues. Good indoor air quality (IAQ) safeguards occupants’ health, improves sleep and productivity, and helps HVAC equipment run more efficiently.
What specific services do you offer to improve ventilation and air quality?
Our IAQ program covers: (1) Whole-home ventilation design and installation, including energy-recovery ventilators (ERVs) and heat-recovery ventilators (HRVs); (2) High-efficiency air filtration upgrades (MERV 13–16 or HEPA); (3) UV-C germicidal lights to neutralise mould, bacteria and viruses inside the air handler; (4) Duct cleaning, sealing and sanitising; (5) Humidity control with de-humidifiers or humidifiers; and (6) On-site air quality testing for particulates, VOCs and CO₂.
How often should I replace filters and have my ducts cleaned?
In most Mascot households, pleated filters rated MERV 8–11 should be changed every 2–3 months. If you upgrade to a high-efficiency (MERV 13+) or HEPA filter, check monthly and replace every 1–2 months because finer media loads up faster. Duct cleaning is recommended every 3–5 years, or sooner if you’ve completed renovations, notice excessive dust, or detect mould or pest activity. Businesses with higher occupancy or processes that generate dust may need more frequent servicing.
Are your air-quality and ventilation solutions energy-efficient?
Yes. We specify equipment that meets or exceeds Australian Minimum Energy Performance Standards (MEPS) and, where possible, ENERGY STAR or equivalent ratings. ERVs/HRVs recover up to 80 % of the heat or cooling energy that would otherwise be lost through exhaust air. Variable-speed fans, EC motors and smart controls further cut operating costs. During design, we size systems precisely for your space to avoid over-ventilation and unnecessary energy use.
Can you test my building’s air quality, and what does the test involve?
Absolutely. A certified technician will place calibrated monitors around your home or workplace to measure particulate matter (PM2.5 & PM10), carbon dioxide (CO₂), volatile organic compounds (VOCs), temperature and relative humidity over a 24- to 48-hour period. We also take surface or swab samples if mould is suspected. The data is analysed against Australian IAQ guidelines, and you’ll receive a written report with readings, problem areas and step-by-step remediation recommendations.
What signs indicate I should schedule an indoor air quality assessment?
• Persistent allergy or asthma flare-ups indoors • Musty or chemical odours that don’t dissipate • Visible dust on surfaces shortly after cleaning • Condensation or mould growth on walls, ceilings or around vents • Frequent headaches, fatigue or eye irritation among occupants • Recent renovations, water damage or pest infestations If you notice any of these issues in your Mascot property, an IAQ assessment can pinpoint the cause and prevent long-term health or structural problems.