Eco-friendly Fixtures
Eco-friendly Fixtures | Toilet Upgrades and Replacements | Plumbing | Mascot
Mascot homeowners and businesses are embracing greener living, and HEP is leading the charge with eco-friendly plumbing solutions. Our team specialises in toilet upgrades and replacements that slash water usage without sacrificing performance, using high-efficiency dual-flush suites, low-flow valves and sustainable materials that look as good as they work. From neat apartment ensuites to busy commercial washrooms, we provide seamless installations, tidy workmanship and respectful service that keeps your day moving.
Choosing HEP means cutting your utility bills, reducing your carbon footprint and adding lasting value to your property—all backed by transparent quotes and a workmanship guarantee. If your cistern is leaking, your flush is feeble or you simply want a stylish, planet-friendly refresh, book an obligation-free assessment today and discover how effortless going green in Mascot can be.
FAQs
What makes an eco-friendly toilet different from a standard toilet?
Eco-friendly toilets are engineered to use far less water per flush than older 9–12 L models. In Australia they carry a Water Efficiency Labelling & Standards (WELS) rating of 4 stars or higher, usually delivering 4.5 L for a full flush and 3 L or less for a half flush. Some ultra-low-flow models use as little as 2.6 L. They also feature smoother trapways and improved bowl wash-down design so performance is maintained despite the lower volume. The result is significant water and utility bill savings without compromising flushing power.
How much water can I save by upgrading to a dual-flush or low-flow toilet in Mascot?
Swapping one older single-flush toilet (9 L average) for a 4.5/3 L dual-flush model can save a household up to 35,000 L of drinking water every year. In Mascot, where Sydney Water charges around $2.38 per kL for water and wastewater usage, that equates to roughly $83 in annual savings for each toilet upgraded. Larger households or properties with multiple toilets can see payback on the new fixture within 2–4 years purely through reduced water bills.
Are there any government rebates or incentives for installing water-efficient toilets in NSW?
Yes. Sydney Water’s WaterFix® program periodically offers rebates of $100–$150 on approved 4-star WELS toilets, and the NSW Government’s Energy Saver function may cover additional fixtures if you are replacing appliances as part of a broader household efficiency upgrade. Availability changes each financial year, so we check current offers before installation and supply you with all forms and invoices needed to claim your rebate. Conditions usually require the new toilet to be 4 star WELS minimum, installed by a licensed plumber, and the old unit to be recycled responsibly.
Can you handle removal and responsible disposal of my old toilet fixture?
Absolutely. Our service is turnkey: we isolate the water, remove the existing cistern and pan, cap the drain to control odour, and take the old fixture to an EPA-approved recycling facility. Ceramics are crushed for road base or tile production, plastic seats and cistern parts are separated for recycling, and any lead or brass components are sent to metal recyclers. This keeps heavy materials out of landfill and meets the environmental targets set by Bayside Council.
How long does a typical toilet replacement take and will my water be shut off for long?
Most replacements in Mascot are completed in 2–3 hours. We start by shutting off the local isolation valve so only the toilet—not the whole house—loses water. If the stop tap is faulty we temporarily isolate the dwelling at the water meter for about 15 minutes while fitting a new valve. Once the old toilet is removed we inspect the flange, replace the pan collar seal, level and secure the new pan, connect the cistern, and perform full leak and flush testing. You’ll have a fully functioning toilet the same day with minimal disruption.
Do eco-friendly toilets require special maintenance and what warranty do you provide?
Maintenance is very similar to standard units: periodic cleaning with non-abrasive cleaners, checking the inlet valve filter annually, and replacing seals every 5–7 years. Because low-flow toilets rely on precise water volumes, using bleach tablets or corrosive cleaners inside the cistern is discouraged as they can degrade seals more quickly. We supply only leading brands such as Caroma and Roca that offer 10-year pan warranties and 3-year cistern hardware warranties. Our plumbing workmanship is guaranteed for life, so if any installation-related issue arises, we return promptly at no cost.