Water Heater

Water Heater | Tank Water Heater | Plumbing | Mascot

Enjoy long, luxurious showers and worry-free dish duty with a dependable tank water heater expertly installed or repaired by the friendly pros at HEP. Our licensed plumbers arrive in Mascot with fully stocked trucks, ready to tackle leaks, flush sediment, replace failing elements, or size and set up a brand-new unit that keeps your household comfortably supplied with hot water. We work with trusted brands, pull all permits, and tidy up when we’re done—so the only thing you notice is the steady, efficient flow of heat.

From quick same-day fixes to energy-saving upgrades, HEP backs every service with fair, upfront pricing and a satisfaction guarantee. Schedule online or give us a call, and discover why neighbors across Mascot rely on us to make their homes warmer, safer, and more efficient—one tank water heater at a time.

FAQs

How long will a standard tank water heater last in Mascot?

With Mascot’s moderate-hard water and Sydney’s coastal climate, a well-installed vitreous-lined storage tank typically lasts 8–12 years. Correct sizing, annual temperature & pressure (T&P) valve testing, and six-monthly relief valve flushes can stretch that to 15 years. Corrosion accelerates once the sacrificial anode is spent, so we recommend having the anode inspected or replaced every 5 years to maximise service life.

What capacity tank water heater should I choose for my Mascot household?

A quick rule of thumb is 50 L per person for electric storage and 40 L per person for gas, but usage patterns also matter. A two-bathroom, four-person family that does back-to-back showers and runs the dishwasher at night may need a 250 L electric or 170 L gas unit. If you have off-peak tariff 1, ensure the tank holds enough hot water to last 24 hours. Our plumbers can perform a load calculation, factoring fixtures, flow-restrictors and appliance schedules, to recommend the ideal size so you never run out yet don’t pay to heat unused water.

How often should my tank water heater be serviced?

The Plumbing Code of Australia and most manufacturers recommend annual safety checks. At a minimum you should: 1) operate the T&P valve for 10 seconds every 6 months; 2) have a licensed plumber flush sediment, inspect the anode, test thermostat accuracy and verify the tempering valve once a year. Regular servicing controls scale build-up, prevents dangerous over-pressure situations, and maintains warranty coverage—many brand warranties become void if proof of periodic servicing can’t be produced.

What warning signs indicate my tank water heater needs replacing rather than repairing?

Call us if you notice: • rusty or brown water from hot taps; • wet patches around the cylinder, especially near the seam; • popping/rumbling sounds (sediment layers); • water that never reaches set temperature or fluctuates; • frequent pilot or element failures. In Mascot, once a steel tank starts leaking it generally can’t be patched because internal corrosion is extensive. If your unit is over 10 years old and repair costs exceed 40 % of a new system, replacement is usually more economical and safer.

Can I convert from an electric tank to a gas storage heater in Mascot?

Yes. Mascot is serviced by Jemena’s natural-gas network, so most streets have mains access. Our team will: 1) confirm gas availability and meter capacity; 2) size the gas line (AS/NZS 5601) and install a compliant isolation valve; 3) reroute flueing or provide a balanced flue for indoor models; 4) cap off the electric circuit or repurpose it for ignition only. Switching to gas can cut running costs by 30–40 % and frees you to use off-peak electricity for other loads. We handle permits and Sydney Water notifications on your behalf.

Do I really need a licensed plumber to install or replace my tank water heater?

Absolutely. NSW regulations classify water heater installation as ‘specialised plumbing work’. Only a licensed plumber with a current Gasfitting endorsement (for gas units) can legally do the job, pressure test the system, lodge a Certificate of Compliance and, if required, issue a Building Sustainability Index (BASIX) report. DIY installs risk fines, voided insurance and serious scalding or carbon-monoxide hazards. Hiring a Mascot-based licensed plumber ensures your unit is set to the mandated 50 °C delivery temperature for bathrooms, complies with AS/NZS 3500, and is covered by both workmanship and product warranties.