Latest Technology

HEPLatest Technology

Latest Technology | Tank Water Heater | Plumbing | Mascot

Discover how HEP is redefining home comfort in Mascot with the latest in water-heating innovation. Our cutting-edge tank water heater combines rugged stainless-steel construction with smart digital controls to deliver faster heat-up times, rock-steady temperatures and impressive energy savings. Whisper-quiet operation and advanced safety monitoring mean you’ll hardly notice it working—until you open the tap and enjoy a limitless stream of hot water, day or night.

Backed by local, licensed plumbers, every unit is precision-installed, pressure-tested and covered by generous warranties, so you can relax knowing your investment is protected. Whether you’re upgrading an ageing system, building a new home or chasing lower energy bills, HEP’s friendly Mascot team is ready 24/7 to size, supply and maintain the perfect solution. Get in touch today and feel the difference that next-generation engineering can make to your daily routine.

FAQs

What makes the latest-technology tank water heaters different from older models?

Modern tank water heaters feature high-density foam insulation, smart thermostats with learning algorithms, corrosion-resistant glass-lined tanks, and anode rods designed for Australian water quality. Together, these upgrades reduce standby heat loss by up to 40 %, offer more precise temperature control, and double the expected service life compared with heaters installed a decade ago.

How long does a professional installation in Mascot usually take?

For a like-for-like replacement in a readily accessible indoor or outdoor location, most installations are completed within 3–4 hours. If we need to relocate the unit, upgrade gas or electrical connections, or bring the installation up to current AS/NZS 3500 plumbing standards, the job can extend to a full day. We’ll confirm the exact timeline after an on-site inspection.

What tank size should I choose for my household?

As a rule of thumb, allow 35–40 L of storage per person for electric units and 30–35 L per person for gas units, because gas heaters recover faster. For example, a family of four in Mascot will be comfortable with a 135 L gas or a 160 L electric model. Households with high simultaneous hot-water use (multiple showers or a spa bath) may benefit from the next size up.

Are these new tank water heaters energy-efficient?

Yes. High-efficiency gas units achieve up to 5.5 Stars under the Australian Gas Association rating, while the latest electric models reach MEPS Tier 3 with standby losses below 1.3 kWh per day. Smart scheduling can further cut running costs by heating during off-peak tariff windows. Our technicians can program the unit to sync with your Ausgrid time-of-use plan.

What warranty coverage do you provide?

Most premium brands now offer 10-year warranties on the cylinder, 1–3 years on electrical or gas components, and 1 year on labour. We register your warranty on the day of installation and provide the documentation you need for quick claims. Extended labour warranties are available through our Mascot service plan.

How should I maintain my new tank water heater?

Annual maintenance is recommended. This includes inspecting and possibly replacing the sacrificial anode, testing the temperature-pressure relief (TPR) valve, flushing sediment from the tank, and verifying thermostat calibration. Our Mascot technicians offer a fixed-price service package, and regular maintenance keeps the warranty valid and extends the unit’s lifespan by up to five years.

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