State-of-the-art Equipment
State-of-the-art Equipment | Drain Opening | Plumbing | Mascot
When a clog threatens to ruin your day, HEP arrives with a fleet of state-of-the-art tools that turn stubborn blockages into free-flowing pipes in minutes. Our technicians wield high-pressure hydro-jetters, precision video inspection cameras, and smart augers that adapt to the exact diameter and material of your line. This advanced arsenal lets us clear buildup, roots, and grease without guesswork or collateral mess—saving you time, money, and the headache of repeat visits.
Whether you’re a homeowner facing a sudden backup or a facility manager planning preventative maintenance, our technology-driven approach to drain opening means cleaner pipes, cleaner jobsites, and cleaner bills. From instant digital diagnostics to eco-friendly flushing systems, every step is engineered for maximum efficiency and minimum disruption, so you can get back to normal faster than you thought possible.
FAQs
What types of drains can you clear with your state-of-the-art equipment?
Our equipment is designed to clear virtually any residential or commercial drain in Mascot, including kitchen sinks, bathroom basins, showers, floor wastes, toilet lines, storm-water pipes, and even larger sewer mains. By combining high-pressure water jetters, sectional electric drain snakes, and specialist root-cutting heads, we can tackle grease, food scraps, hair, wet wipes, invasive tree roots, and construction debris without damaging your pipes.
How does high-pressure water jetting differ from traditional drain cleaning methods?
Traditional methods such as plungers or basic cable machines simply punch a small hole through the blockage, which often allows debris to build up again. High-pressure water jetting propels water at up to 5,000 psi through a flexible hose, scouring the entire internal diameter of the pipe. It removes grease and mineral scale, cuts roots, and flushes the line clean in one step—restoring full flow and reducing the likelihood of a repeat blockage.
Will you need to dig up my yard or driveway to locate and clear the blockage?
In most cases, no. We use CCTV drain cameras that are fed through existing access points such as inspection openings or boundary traps. The camera pinpoints the exact location and cause of the blockage, and the water jetter or mechanical cutter is then guided to that spot. Excavation is only required if the pipe is collapsed or badly damaged, and we will show you live video evidence before recommending any digging.
How long does a typical drain opening service take in Mascot?
For straightforward blockages, the job is usually completed in 60–90 minutes, including setup, jetting or mechanical clearing, CCTV verification, and final cleanup. Complex jobs—such as heavy root intrusion in long sewer runs—can extend to 2–3 hours. Because we’re based near Mascot, our travel time is minimal, so most customers have their drains flowing again the same day they call.
Are your technicians licensed and insured to operate specialised drain equipment?
Absolutely. All plumbers on our Mascot team hold current NSW plumbing licences and have undergone manufacturer training on high-pressure jetters, electric sewer machines, and CCTV inspection gear. We carry $20 million in public liability insurance and workers’ compensation coverage, giving you peace of mind that the work is performed safely, legally, and fully insured.
What can I do to prevent future blockages after the service?
After clearing the drain, our technician will provide a digital CCTV report and tailored maintenance tips. Common recommendations include installing strainers on kitchen and bathroom outlets, disposing of cooking fats in a sealed container instead of the sink, scheduling a preventive jet-clean every 12–24 months for tree-root-prone lines, and avoiding ‘flushable’ wipes, which do not break down quickly. Following these steps can significantly extend the life of your pipes and keep your Mascot property blockage-free.