Plumbing System
Plumbing System | Drain Opening | Plumbing | Mascot
Backed by decades of experience, HEP’s licensed plumbers arrive with advanced inspection cameras, high-pressure hydro-jetters, and the know-how to clear the toughest clogs—without turning your pipes into a construction zone. From sluggish sinks to flooded basements, we diagnose the root cause fast, quote transparently, and treat your home as carefully as our own. One call and you’ll see why homeowners across Mascot trust HEP for reliable, mess-free drain solutions.
Our proven drain opening service gets water flowing smoothly again while protecting the integrity of your plumbing system for the long haul. With 24/7 emergency response, courteous technicians, and a 100% satisfaction guarantee, HEP keeps Mascot moving—and keeps your peace of mind intact.
FAQs
What are the most common causes of blocked drains in Mascot homes and businesses?
In Mascot, the majority of blockages stem from a few recurring issues: a build-up of cooking grease and food scraps in kitchen lines, hair and soap scum accumulation in bathroom drains, foreign objects such as wipes or sanitary products flushed down toilets, and invasive tree roots infiltrating older clay or earthenware pipes. Understanding these causes helps us recommend preventive measures—such as using sink strainers, disposing of oils in sealed containers, and scheduling periodic CCTV inspections—to keep your drainage system flowing freely.
Do I need a professional plumber to clear my drain, or can I use store-bought chemicals?
Over-the-counter drain cleaners can sometimes provide short-term relief for minor clogs, but they rarely address the underlying cause and may damage pipes—especially older PVC or galvanised lines—over time. Professional plumbers use specialised equipment like CCTV cameras, electric drain snakes, and high-pressure water jetters to identify the obstruction, clear it completely, and verify that the pipe is undamaged. This approach is safer, more effective, and often saves money in the long run by preventing repeat blockages or pipe corrosion.
How quickly can you attend an emergency blocked drain in Mascot?
Our Mascot plumbing team offers 24/7 rapid-response service. In most cases, we can be on-site within 60 minutes of your call. We keep fully stocked service vehicles in the local area, which means we can diagnose and clear blockages—including those requiring jet-blasting or pipe relining—on the first visit, minimising downtime and water damage to your property.
What methods do you use to clear stubborn blockages?
We choose the most appropriate technology for each situation: 1. Electric eel (mechanical drain snake) to break through solid obstructions like roots or hardened grease. 2. High-pressure water jetting to scour pipe walls clean, removing built-up scale and debris. 3. CCTV drain camera inspections to locate breaks, collapses, or recurring problem spots before and after clearing. 4. Pipe relining or sectional repairs for cracked or collapsed pipes discovered during inspection. This multi-tool approach ensures we don’t just push the blockage further down the line—we eliminate it and restore full pipe integrity.
Is drain jetting safe for my older plumbing system?
Yes—when performed by licensed professionals, hydro-jetting is safe for most pipe materials, including older earthenware and PVC lines commonly found in Mascot. We control the water pressure to match pipe condition, conduct a pre-jet CCTV inspection to check structural integrity, and use specialised nozzles to avoid damage. In fact, jetting often prolongs the life of ageing pipes by removing corrosive build-ups that would otherwise accelerate deterioration.
How can I prevent future blockages after my drain has been cleared?
Adopt these preventative steps: • Fit strainers over kitchen and bathroom drains to catch hair, food particles, and soap residue. • Avoid tipping fats, oils, or coffee grounds down the sink—collect them in a container and dispose of them in the rubbish. • Flush only human waste and toilet paper; wet wipes—even ‘flushable’ ones—belong in the bin. • Arrange an annual CCTV inspection, especially if your property has mature trees or a history of blockages. • Consider installing a grease trap or interceptor if you run a commercial kitchen. By following these guidelines and scheduling routine maintenance, you can keep your Mascot drains clear and reduce emergency call-outs.