- HEP
- Commercial Plumbing Services
Commercial Plumbing Services
Commercial Plumbing Services | Commercial Plumbing | Plumbing | Mascot
From bustling airport precincts to thriving hospitality venues, HEP keeps Mascot’s businesses flowing with reliable, code-compliant commercial plumbing solutions. Our licensed team arrives on time, diagnoses issues fast, and works neatly so your staff and customers experience minimal disruption. Whether it’s upgrading grease traps, installing backflow prevention, or fitting out an entire high-rise, we combine cutting-edge tools with old-school workmanship to deliver results that last.
You can count on us 24/7 for urgent burst pipes, preventative maintenance programs, and tailored water-saving upgrades that trim your operating costs. Transparent quotes, photographic progress reports, and a dedicated project manager mean you always know exactly what’s happening behind the walls and under the floors. Choose HEP and discover why Mascot’s leading facilities managers trust us to protect their assets, their reputation, and their bottom line with uncompromising commercial plumbing expertise.
FAQs
What types of commercial plumbing services do you provide in Mascot?
We handle the full spectrum of commercial plumbing, including blocked drain clearing, hot-water system installation and repair, gas fitting, trade waste and grease trap maintenance, backflow prevention, thermostatic mixing valve (TMV) testing, pipe relining, burst pipe repairs, bathroom and kitchen fit-outs, and scheduled preventative maintenance for offices, warehouses, retail outlets, hospitality venues and strata buildings across Mascot.
Are your plumbers licensed, insured and familiar with local regulations?
Yes. Every technician on our team holds a current NSW plumbing licence, is fully insured for public liability and workers’ compensation, and is trained in SafeWork NSW requirements. We stay up to date with Sydney Water, South Sydney Council and Australian Standard AS/NZS 3500 regulations to ensure all work on commercial sites in Mascot is 100 % compliant.
Do you offer 24/7 emergency plumbing for Mascot businesses?
Absolutely. Our rapid-response crews are on call 24 hours a day, 365 days a year. Whether it’s a burst main after hours, a gas leak in the early morning, or a flooding grease trap during a weekend service, we can usually be on site in Mascot within one hour to isolate the problem, minimise downtime and restore safe operation.
How quickly can you reach my Mascot premises once I lodge a service request?
For non-urgent jobs booked during business hours, we can normally schedule a visit the same or next business day. For emergencies, our GPS-tracked service vehicles are despatched immediately—arriving at most Mascot addresses within 60 minutes. Our local warehouse and supplier network mean we carry or can source most parts without delay.
Can you help my business stay compliant through routine testing and maintenance?
Yes. We offer tailored maintenance programs that include quarterly or annual inspections, backflow device certification, TMV calibration, RPZ valve testing, hot-water temperature checks, roof and stormwater drain cleaning, and detailed asset reporting. Regular servicing reduces the risk of breakdowns, avoids council fines and ensures the safety of staff, tenants and customers.
How do you price commercial plumbing work, and will I receive a written quote?
Most planned jobs are quoted upfront after a free site inspection, so you know the exact cost before we start. Emergency call-outs are charged at a transparent flat call-out rate plus time and materials, and we always provide a clear breakdown before proceeding. Written quotes, digital invoices and maintenance reports are emailed promptly for your records.