Air Conditioning Services
Air Conditioning Services | Air Conditioning | Heating and Air Conditioning | Mascot
Whether you’re battling Mascot’s steamy summer highs or its occasional chilly snaps, HEP’s seasoned technicians keep your home or business perfectly balanced with precision air conditioning solutions. From energy-efficient split systems to fully ducted designs, we tailor each installation to your space, lifestyle, and budget, backed by transparent quotes and punctual service that locals have trusted for years.
Need a rapid repair, routine maintenance, or a complete upgrade? Our team arrives on time, diagnoses issues fast, and restores comfort with premium parts and workmanship guarantees. Discover why Mascot residents choose HEP for reliable air conditioning that saves money, reduces energy use, and delivers year-round comfort—book your service today and feel the difference from the very first breeze.
FAQs
What types of air-conditioning systems do you install in Mascot?
Our team supplies and installs all major residential and light-commercial systems, including high-wall split systems, ducted reverse-cycle, multi-split, cassette, and VRV/VRF units. We work with leading brands such as Daikin, Mitsubishi Electric, Fujitsu, Panasonic and ActronAir, ensuring you get a system that suits Mascot’s coastal climate, your building layout and your budget.
How fast can you attend to an air-conditioning breakdown in Mascot?
We provide true same-day repairs across Mascot and surrounding suburbs. Calls logged before 2 pm are usually attended within 4 – 6 hours. After-hours emergency call-outs are also available, 24/7, for critical server-room or healthcare applications. Our vehicles carry common spare parts so most faults are fixed on the first visit.
Are your technicians licensed and insured?
Yes. Every technician holds an ARCtick refrigerant handling licence, NSW contractor licence and full public liability insurance. We also maintain OH&S accreditation and follow SafeWork NSW guidelines, so you can be confident the job is completed legally and safely.
Do you offer preventative maintenance plans for homes and businesses?
Absolutely. We tailor maintenance schedules—monthly, quarterly or annual—depending on usage and manufacturer requirements. Regular servicing improves energy efficiency by up to 20 %, prolongs equipment life, prevents mould growth and keeps your warranty valid. You’ll also receive a digital service logbook and priority breakdown response.
Can you help me choose an energy-efficient unit and the correct size for my space?
Yes. During a free on-site assessment we measure room volume, insulation levels, window orientation and heat-load factors, then use industry software to calculate the ideal capacity (kW). We’ll recommend high-star-rated inverter models and explain running-cost comparisons, government rebates and smart-control options to minimise your power bills.
Which areas do you service besides Mascot, and is there a call-out fee?
Along with Mascot we cover the entire Eastern Suburbs, Inner West, Sydney CBD, Alexandria, Rosebery, Botany and Brighton-Le-Sands. Standard call-outs within a 20 km radius are free when you proceed with the repair or installation quote; otherwise a small diagnostic fee applies, which is fully refundable if you book the work within 30 days.