- HEP
- Experienced Team
Experienced Team
Experienced Team | Ventilation and Air Quality | Heating and Air Conditioning | Manchester
From first consultation to final commissioning, HEP’s seasoned engineers bring decades of know-how to homes and businesses across Manchester. We design, install and maintain heating and cooling systems that work silently in the background, ensuring perfect temperatures whatever the weather. Our local team understands the quirks of Victorian terraces, high-rise offices and everything in between, so you can count on a solution that’s seamlessly matched to your building and lifestyle.
At the heart of every project is our commitment to ventilation and air quality. Using smart sensors, energy-saving heat-recovery units and hospital-grade filtration, we strip out pollutants, balance humidity and keep fresh air flowing without wasting heat. Regular after-care visits and 24/7 support mean your system continues to perform at its peak, giving you cleaner, healthier air—and total peace of mind—all year round.
FAQs
What steps do you take to assess and improve indoor air quality in Manchester homes and businesses?
Our process begins with a detailed on-site survey using calibrated particulate, CO₂ and humidity monitors. We inspect existing ductwork for blockages or leaks, analyse ventilation rates against Building Regulations Part F, and identify sources of pollutants such as VOCs, damp or combustion appliances. From there we design a tailored solution—this could include mechanical ventilation with heat recovery (MVHR), high-efficiency filtration (MERV 13/HEPA), duct cleaning or strategic extraction upgrades. We provide a written report with data readings, recommended actions, and projected improvements so you know exactly how air quality will be enhanced.
How often should my HVAC system be serviced to maintain optimal ventilation and efficiency?
For most domestic systems we recommend a comprehensive service every 12 months, ideally before the peak heating or cooling season. Commercial sites with higher occupancy or longer runtimes should schedule servicing every 6 months. A full service involves cleaning or replacing filters, checking refrigerant charge, calibrating thermostats and sensors, testing safety controls, cleaning coils, and verifying airflow and static pressure. Regular maintenance keeps energy bills down, prevents unexpected breakdowns, and prolongs equipment life—particularly important in Manchester’s variable climate where systems switch between heating and cooling frequently.
Are you able to install and maintain heat recovery ventilation (MVHR) systems, and what are the benefits?
Yes. Our engineers are BPEC-certified to design, install and commission MVHR units from leading brands. An MVHR system extracts stale air while simultaneously supplying filtered, warmed fresh air, recovering up to 90 % of the heat that would otherwise be lost. Benefits include lower heating costs, balanced humidity (reducing condensation and mould), continuous removal of pollutants, and compliance with new-build SAP/SBEM requirements. We offer scheduled filter changes and performance checks to keep your MVHR operating at peak efficiency.
Can you help my property meet current UK building regulations such as Part F and Part L?
Absolutely. We stay up to date with all revisions to Approved Documents Part F (ventilation) and Part L (energy efficiency). During the design phase we calculate required airflow rates, specific fan powers and system efficiencies. We supply compliant documentation, including ventilation commissioning sheets and EPC input data. For retrofits, we can upgrade fans, insulation, controls and heat emitters to meet or exceed minimum standards, ensuring you avoid penalties and future-proof your building against tighter regulations.
What are the warning signs that indicate my heating or air conditioning system needs professional attention?
Common red flags include uneven temperatures, weak airflow, unusual noises (grinding, hissing, banging), sudden spikes in energy bills, persistent condensation on windows, and stale or musty odours. A system that frequently cycles on and off may also signal thermostat or refrigerant issues. If you notice any of these symptoms, book an inspection promptly—early intervention prevents minor faults turning into costly component failures.
Do you offer emergency repair services in Manchester, and how quickly can your team attend?
Yes. We operate a 24/7 emergency call-out service across Greater Manchester. Our on-call engineers carry a comprehensive stock of common spare parts and aim to reach most properties within 2 hours of your call. For commercial critical-environment clients (data centres, healthcare, hospitality) we offer guaranteed response times via bespoke service level agreements. Temporary heaters, portable AC units or filtration units can be deployed if a same-day fix isn’t possible, ensuring minimal disruption to comfort and business operations.