Emergency Repairs
Emergency Repairs | Tank Water Heater | Plumbing | Manchester
When the unexpected strikes and your tank water heater springs a leak in the middle of the night, HEP’s emergency plumbing team is already on the road in Manchester. Our licensed, background-checked professionals arrive fast, fully equipped to diagnose issues, stop flooding, and restore hot water—often in a single visit. From worn-out thermostats to ruptured tanks, we combine cutting-edge tools with decades of experience to protect your property and get life back to normal.
Day or night, you’ll talk to a real local dispatcher who can send help 24/7, confirm transparent pricing, and back every repair with a satisfaction guarantee. Call HEP now and discover why homeowners across Greater Manchester trust us for rapid, no-nonsense service that keeps showers steaming and dishes clean, even when emergencies try to derail your day.
FAQs
What situations qualify as an emergency repair for a tank-style water heater?
Any condition that threatens property damage, personal safety, or complete loss of hot-water service is considered an emergency. Typical examples include a leaking or burst tank, water visibly pooling around the base, scalding-hot or discoloured water, a strong gas smell near the unit, tripped electrical breakers that will not reset, or loud popping/rumbling noises that suddenly develop. If you are unsure, call us—our on-call plumber can advise whether you need an immediate response or a scheduled visit.
How fast can your plumber reach my property in Manchester?
We maintain a 24/7 emergency rota for the Manchester area. In most postcodes within the M1–M41 range we can typically arrive within 60–90 minutes of your call, traffic and weather permitting. For addresses on the outskirts or during severe conditions, we give a realistic ETA when you ring so you know exactly when help will arrive.
What should I do while waiting for the emergency plumber?
1. Turn off the cold-water inlet valve located on the pipe entering the top of the heater. 2. For gas units, twist the gas control knob to the ‘OFF’ position; for electric units, switch off the dedicated breaker at the consumer unit. 3. If water is leaking, open a nearby hot-water tap to relieve pressure and place towels or a bucket to collect drips. 4. Do not attempt to drain the tank or dismantle parts—improper steps can cause burns or flooding. 5. Keep children and pets away from the heater until the technician arrives.
Do you repair both gas and electric storage water heaters?
Yes. Our engineers are Gas Safe registered for natural gas and LPG systems and fully qualified for 240-V electric heaters. We carry common replacement thermostats, elements, gas control valves, T&P valves, anode rods, and flex hoses on our vehicles, allowing us to resolve over 80 % of breakdowns in a single visit.
Can you provide a same-day replacement if my tank is beyond repair?
Absolutely. We stock the most popular cylinder sizes (30- to 120-litre point-of-use models and 150- to 300-litre domestic tanks) in our local depot. If your tank walls are corroded or the unit is over 10–12 years old and leaking, a replacement is usually more economical. Once onsite, we can quote, pick up the new heater, install it, and safely dispose of the old unit—often within the same day, subject to stock and job complexity.
How much will emergency water-heater repair cost and is the work guaranteed?
Our emergency call-out fee in Manchester starts at £79, which covers travel and the first 30 minutes of diagnosis. After that, labour is billed in 15-minute increments. Replacement parts are itemised and quoted before installation, so there are no hidden charges. All repairs carry a 12-month parts-and-labour warranty, while new water-heater installations come with the manufacturer’s warranty (usually 5–10 years on the tank) plus our own two-year workmanship guarantee.