Courteous Service
Courteous Service | Plumbing Fixture Replacements | Plumbing | Manchester
When a dripping tap keeps you awake or an outdated shower leaves you cold, HEP’s courteous service team is ready to step in with prompt, tidy, and affordable plumbing fixture replacements. Our Manchester engineers arrive on time, protect your home with dust sheets and shoe covers, then swap tired fixtures for stylish, water-efficient models that fit your lifestyle—all while explaining every step in plain English.
From sleek kitchen faucets and dual-flush toilets to rainfall showers and utility-room upgrades, we carry leading brands and back each installation with solid warranties. One call to HEP means no hidden fees, transparent timelines, and a friendly professional who cleans up before leaving. Re-energise your home’s plumbing today and discover why neighbours across Manchester trust us for courteous service done right.
FAQs
What kinds of plumbing fixtures can you replace?
Our courteous Manchester team can replace virtually any domestic or light-commercial plumbing fixture, including kitchen and basin taps (faucets), toilets and close-coupled WCs, shower valves and trays, bath/shower mixers, kitchen sinks, pop-up wastes, outside bib taps, and even speciality items such as boiling-water taps or water-saving dual-flush cisterns. If it carries water in or out of your property, we can remove the old unit, make any pipework adjustments, and install a new, correctly sized fixture to current UK regulations.
How quickly can you attend and complete a fixture replacement in Manchester?
For most properties within the Greater Manchester area we offer same-day or next-day attendance. Standard tap, toilet, or shower valve swaps normally take 1–3 hours on site, while more complex replacements (e.g., relocating pipework or installing a new bath) may require half a day to a full day. When you call, our scheduler will ask a few questions, review photos if available, and set a realistic time slot so the work is finished with minimal disruption.
Do I need to buy the new fixture myself, or can you supply it?
You are welcome to provide the fixture if you already have one in mind, but most clients prefer us to source it on their behalf. We hold trade accounts with leading suppliers across Manchester, so we can obtain high-quality, WRAS-approved fixtures at competitive prices, often the same day. All supplied items come with their manufacturer’s warranty and we will handle any warranty claims on your behalf should the need arise.
Will I receive a written estimate before work starts?
Absolutely. Courteous, transparent service is central to what we do. After our free site visit—or after reviewing clear photos and details—we email a fixed-price quotation that itemises labour, parts, any disposal fees, and VAT. You can approve the quote digitally, and we will never carry out additional work without discussing and pricing it with you first.
Are your plumbers licensed, insured, and background-checked?
Yes. Every engineer is City & Guilds qualified, Water Regulations certified, and fully insured with £5 million public liability cover. We also carry enhanced DBS checks for your peace of mind. In addition, our team follows a strict Code of Courtesy: punctual arrivals, shoe covers indoors, protective dust sheets, and a full tidy-up before we leave.
What warranty do you offer on plumbing fixture replacements?
All workmanship is backed by a 12-month labour guarantee, and many of the fixtures we install come with manufacturer warranties ranging from 2 to 10 years. If any issue related to our installation arises within the first year, we will return promptly to rectify it at no extra cost. Extended service plans are also available for added reassurance.