Unexpected Power Outage
Unexpected Power Outage | Electrical Repair | Electrical | Manchester
When the lights suddenly go out in Manchester, HEP is the team your neighbours trust to bring the power – and your peace of mind – rushing back. Our licensed electricians arrive fast, diagnose the fault on the spot, and carry the parts and expertise needed to carry out precise electrical repair before downtime disrupts your evening, your business, or your schedule. We’re locals too, so we know every shortcut through the city’s streets and every nuance of its wiring standards.
From storm-damaged panels in Chorlton to tripped circuits in the Northern Quarter, we handle everything with transparent pricing, courteous service, and round-the-clock availability. Call, click, or message us any time and feel the relief of seeing your home or workspace light up again within hours, not days.
FAQs
What should I do first when I experience an unexpected power outage in Manchester?
Begin by checking whether the outage is limited to your property or affects neighbouring homes as well. Look for street-lighting or ask a neighbour. If the outage is only in your home, inspect your consumer unit (fuse box) to see if a breaker has tripped. If breakers are in the correct position and you still have no power, switch off sensitive appliances, leave lights off, and call our 24/7 emergency line so an NICEIC-approved electrician can attend safely.
How quickly can your electricians arrive to restore power?
We maintain on-call teams across Greater Manchester and aim to be on site within 60–90 minutes of your call, traffic permitting. Because we only dispatch fully stocked service vehicles, most common faults—such as tripped RCDs, faulty sockets, or damaged cabling—can be diagnosed and repaired during the first visit.
Can a power outage damage my electrical appliances and how can you help?
Sudden loss and restoration of power can cause voltage spikes that harm electronics, refrigeration units, and heating controls. Our engineers use surge-testing equipment to check circuits and can install whole-house surge protection, replace damaged breakers, and verify earthing to minimise future risk. We also test affected appliances and can provide written reports for insurance claims.
Do you provide 24/7 emergency electrical repairs in Manchester?
Yes. Our emergency call-out service operates 365 days a year, including bank holidays. Whether the outage occurs at 2 pm or 2 am, qualified electricians are dispatched from our central Manchester hub to restore power, secure dangerous wiring, or arrange temporary supply if major repairs are required.
Will I need to notify my energy supplier or do your engineers handle that?
If the fault originates within your property (e.g., damaged consumer unit, overloaded circuit), our engineers handle everything. If we trace the problem to the external supply—such as a damaged service head or street-side cable—we will liaise directly with the Distribution Network Operator (DNO) on your behalf and coordinate restoration, keeping you informed throughout.
How much does an emergency power restoration service typically cost?
Our standard emergency call-out fee within Manchester starts at £89+VAT, which covers the first hour on site, fault diagnosis, and minor repairs. If parts or additional labour are required, the electrician will provide a fixed-price quotation before proceeding. We accept card payments, bank transfer, and most major insurance authorisations, with no hidden charges or weekend surcharges.