Reliable Installations
Reliable Installations | Heating and Air Conditioning | Madisonville
Imagine perfect indoors, no matter what East Tennessee’s weather is up to. HEP’s reliable installations deliver that calm, cozy feeling by pairing premium equipment with hometown know-how. From whole-home comfort consultations to flawless system start-ups, our Madisonville crew sweats the small stuff—precise load calculations, clean ductwork, tidy electrical, and the little courtesy touches that make a job site feel like home again.
Because we live and work right here, we know the value of prompt arrivals, crystal-clear pricing, and craftsmanship that lasts long after the handshake. Whether you’re replacing a tired furnace, upgrading to a high-efficiency heat pump, or building your dream cabin in the foothills, our NATE-certified technicians fine-tune every bolt and thermostat so your heating and air conditioning investment pays you back with lower utility bills, quieter nights, and dependable comfort year-round.
FAQs
What types of heating and air-conditioning systems do you install in Madisonville?
We install a full range of HVAC equipment, including high-efficiency gas furnaces, electric heat pumps, central air conditioners, ductless mini-splits, packaged rooftop units, and smart thermostats. All products we recommend are ENERGY STAR® certified, sized to your home’s square footage, and compliant with Kentucky’s building and energy codes.
How do I know when it’s time to replace my current HVAC system?
Most systems last 12–15 years in Madisonville’s mixed-humid climate. Consider replacement if your unit is over a decade old, needs frequent repairs, has rising energy bills, uses R-22 refrigerant, or struggles to keep rooms comfortable. Our technicians can perform a load calculation and cost-benefit analysis to determine whether repair or replacement is more economical.
How long does a typical HVAC installation take?
For a straight furnace or air-conditioner swap, installations usually take one working day (6–8 hours). If we are adding new ductwork, zoning, or converting from electric resistance heat to a heat pump, the job can extend to two or three days. We schedule all inspections with the Hopkins County building department so you have no downtime waiting for permits or approvals.
Are energy-efficient units worth the investment, and are rebates available?
Absolutely. High-SEER air conditioners and 2-stage or variable-speed furnaces can cut utility costs by 20–40 percent. Residents of Madisonville may qualify for federal tax credits of up to $2,000 on qualifying heat pumps, plus rebates from Kentucky Utilities and TVA’s EnergyRight program. We handle the paperwork and provide you with the manufacturer’s AHRI certificate for proof of efficiency.
What warranties and maintenance plans do you offer?
All new installations come with a 10-year manufacturer parts warranty and a 1-year labor warranty. You can extend labor coverage to 10 years with our Protection Plus plan, which also includes two precision tune-ups per year, priority scheduling, and 15 percent off any future repairs. Regular maintenance keeps your warranty valid and maintains peak efficiency.
How much does a new HVAC system cost, and do you offer financing?
Pricing varies by size, efficiency rating, and installation complexity. In Madisonville, a typical 3-ton air-conditioning and gas furnace package ranges from $6,500 to $10,500 installed, while a high-efficiency ductless mini-split zone can start around $3,200. We partner with Synchrony and Wells Fargo to provide 0 percent financing for 18 months or low-interest plans up to 120 months, subject to credit approval.