Comfortable Home
Comfortable Home | Air Conditioning | Heating and Air Conditioning | Madisonville
When the Madisonville humidity rises and the sun beats down, nothing feels better than a home cooled by reliable air conditioning. HEP’s certified technicians bring decades of experience to every installation, repair, and seasonal tune-up, making sure your system runs whisper-quiet and wallet-friendly. Because we live and work in East Tennessee too, we know how quickly a sticky afternoon can spoil family time—so we show up fast, diagnose accurately, and leave your space spotless.
From high-efficiency upgrades that slash energy bills to 24/7 emergency service that restores comfort long after other shops close, HEP has you covered. We back our work with transparent pricing and rock-solid guarantees, letting you relax while our team handles the heat. Call today and feel the difference hometown craftsmanship makes.
FAQs
What types of air-conditioning systems do you install for Madisonville homeowners?
We design and install every major residential cooling option, including high-efficiency central split systems, heat pumps, ductless mini-splits for room-by-room control, and packaged rooftop units for homes with limited indoor space. During a free in-home consultation we evaluate your home’s layout, insulation level, existing ductwork and budget to recommend the system that will cool effectively in Madisonville’s hot, humid summers while meeting your long-term energy goals.
How do I know what size air conditioner my home needs?
Proper sizing is critical—an oversized unit short-cycles and wastes energy, whereas an undersized unit struggles to reach set temperatures. Our Comfort Consultants perform a Manual J load calculation that factors in square footage, window orientation, insulation R-values, air infiltration, number of occupants and even local Madisonville weather data. The result is a cooling-capacity recommendation, expressed in BTUs or tons, that matches your home’s true demand for peak-summer conditions.
How often should my air conditioner be serviced, and what’s included in a tune-up?
We recommend a professional tune-up every spring before the cooling season begins. Our 21-point inspection includes refrigerant level checks, electrical testing, thermostat calibration, coil cleaning, drain-line clearing, lubrication of moving parts and verification of airflow and temperature differential. Routine maintenance helps maintain the system’s SEER rating, prevents midsummer breakdowns and protects the manufacturer’s warranty.
Are high-efficiency (SEER2) air conditioners worth the investment in Madisonville’s climate?
Yes. Our area experiences more than 1,600 cooling-degree days each year, so the energy savings from a 16–20 SEER2 unit over a standard 13.4 SEER2 model can be significant—often 20–40 % lower electricity costs. High-efficiency systems also use variable-speed compressors and fan motors that improve humidity control, making your home feel cooler at a higher thermostat setting. With current utility rebates and federal tax credits, many homeowners recoup the price difference in 3-6 years.
What should I check before calling for emergency AC repair?
1) Make sure the thermostat is set to COOL and the batteries are fresh. 2) Check the main breaker and the outdoor disconnect to ensure power hasn’t tripped. 3) Inspect the air filter—if it’s clogged, replace it and wait 10-15 minutes. 4) Confirm that the outdoor unit is free of debris and that the condensate drain pan isn’t full. If the system still won’t start or is blowing warm air, shut it off and call us; describing the steps you’ve taken helps us diagnose faster.
Do you offer financing or rebate assistance for new AC installations?
Absolutely. We partner with local banks and national lenders to provide low-interest and 0 % promotional financing plans with terms up to 120 months. Our office staff will also complete the paperwork for utility rebates (such as those offered by KU and Pennyrile RECC) and federal tax incentives under the Inflation Reduction Act. These programs can reduce upfront costs by hundreds of dollars and spread the remaining balance into manageable monthly payments.