Experienced Team
Experienced Team | Commercial Plumbing | Plumbing | Lynchburg
From multi-story office buildings downtown to thriving industrial facilities near the James River, HEP’s experienced team keeps Lynchburg’s businesses flowing smoothly. Our licensed pros arrive on schedule, equipped with advanced diagnostics and a fleet of fully stocked vehicles, so repairs, retrofits, and new-build installations are completed with minimal disruption to your day-to-day operations. Whether you’re facing a surprise leak after hours or planning a full restroom upgrade, we tailor solutions that respect your budget, timelines, and safety standards.
Decades of regional experience have shown us that dependable commercial plumbing is the backbone of productivity. That’s why we stand behind every valve, line, and fixture we touch with transparent pricing and a workmanship guarantee. Call us once, and discover why HEP has become Lynchburg’s first choice for professionalism, clear communication, and results that last.
FAQs
What types of commercial properties do you service in Lynchburg?
Our experienced team handles plumbing systems in all kinds of commercial facilities, including office buildings, medical centers, schools and universities, retail stores, restaurants, manufacturing plants, warehouses, apartments, and mixed-use developments. Whether your property is a small storefront or a multi-story complex, we have the manpower, equipment, and expertise to meet your plumbing needs.
Are you licensed, bonded, and insured for commercial plumbing work?
Yes. We hold Class A contractor licensing in Virginia with the necessary commercial plumbing designations. Our technicians are certified journeymen or masters, and the company maintains full bonding and liability insurance well above state minimums. This protects your business from unexpected costs and guarantees work that complies with state and local codes, Lynchburg municipal ordinances, and current industry standards.
How quickly can you respond to plumbing emergencies at my facility?
We provide 24/7 emergency service with guaranteed dispatch within one hour inside Lynchburg city limits and surrounding counties. Because our parts warehouse, service vans, and technicians are locally based, most critical emergencies—such as burst mains, sewer backups, or gas line leaks—are mitigated within two to three hours of your call. Temporary repairs are followed by permanent solutions scheduled at your convenience.
What preventative maintenance programs do you offer for commercial clients?
We offer customizable maintenance agreements that include scheduled inspections, water heater flushing, backflow testing, pipe camera inspections, grease trap cleaning, and fixture performance checks. Programs are billed monthly or quarterly, come with detailed digital reporting, and include priority scheduling plus discounted rates on any repairs identified during inspections. Regular maintenance helps avoid costly downtime, extend equipment life, and keep you compliant with local health and safety regulations.
Can you handle large-scale plumbing renovations or new construction projects?
Absolutely. Our project division partners with architects, GC’s, and building owners to deliver turnkey plumbing packages—design-build or plan-spec—for renovations, tenant improvements, and ground-up construction. We use advanced estimating software, 3-D BIM coordination, and value-engineering to stay on budget and schedule. We also coordinate closely with other trades to minimize clashes and change orders, ensuring a smooth project from pre-construction to final inspection.
How are service costs estimated and billed?
For service calls, we provide a transparent flat-rate fee schedule before work begins, so you know exact costs up front. Larger projects receive a detailed written estimate that breaks down labor, materials, and any required permits. We accept purchase orders, ACH, major credit cards, and offer net-30 terms for qualified commercial accounts. Invoices include time logs, photos, and material lists for your records, and all work is backed by a one-year labor warranty in addition to manufacturer warranties on parts.