Emergency Repairs
Emergency Repairs | Commercial Plumbing | Plumbing | Lynchburg
When a burst pipe halts production or a clogged main puts customers on hold, HEP is the name Lynchburg businesses trust for fast, no-nonsense relief. Our licensed technicians arrive day or night with fully stocked trucks, advanced leak-detection gear, and the know-how to tackle everything from gas line breaks to sewer backups. We pinpoint the problem, explain your options in plain English, and get you operational again before downtime becomes lost revenue—all while treating your property (and schedule) with the respect it deserves.
From restaurants on Fifth to warehouses near the bypass, we’ve built our reputation on rapid response, transparent pricing, and workmanship that stands up to the heaviest daily demands of commercial plumbing. Call, click, or wave us down; we’re on the clock 24/7 so your business never has to hit pause.
FAQs
What qualifies as a plumbing emergency for my Lynchburg business?
Any issue that threatens to halt operations, compromise health codes, or cause property damage is an emergency. Common examples include burst pipes, severe leaks, sewage backups, overflowing toilets, gas-line problems, and complete loss of water pressure. If the problem could force you to close, create unsafe conditions for staff or customers, or lead to costly structural damage, call us immediately.
How quickly can your plumbers get to a commercial site in Lynchburg?
We maintain a 24/7 dispatch team and on-call technicians stationed throughout the Lynchburg metro area. In most cases we can arrive within 60 minutes of your call. Our GPS-tracked service fleet lets us route the closest licensed plumber to your location and provide real-time ETA updates.
Are emergency services really available after hours, on weekends, and holidays?
Yes. Commercial plumbing emergencies rarely follow a 9-to-5 schedule, so our phone lines and field crews are staffed around the clock—including nights, weekends, and all major holidays. There is no additional fee for calling outside normal business hours; you pay the same transparent emergency rate at any time.
What types of commercial properties and plumbing systems do you service?
We serve office buildings, restaurants, retail stores, industrial facilities, healthcare centers, schools, multi-family complexes, and municipal properties. Our technicians are trained on commercial-grade water heaters, boilers, grease traps, backflow preventers, fire-suppression piping, high-capacity sewer lines, and specialized fixtures such as sensor faucets and commercial dishwashers.
How are emergency repair costs calculated and will I get upfront pricing?
Once on site, our technician performs a quick diagnostic, outlines the repair options, and presents a written estimate before any work begins. Pricing is based on labor, parts, and complexity—not on the time of day. We accept purchase orders, major credit cards, and can set up direct invoicing for approved accounts to simplify bookkeeping.
What can my staff do until the plumber arrives to limit damage?
• Shut off the nearest isolation valve or the building’s main water supply if a burst or major leak is occurring. • Turn off electrical power in areas where water is pooling to prevent shock hazards. • Place buckets or absorbent pads under minor leaks. • Clear the affected area of sensitive equipment and inventory. • Do NOT use chemical drain cleaners or attempt gas-line repairs. Provide our dispatcher with details and photos so the arriving technician has the right parts and tools.