- HEP
- Industry-leading Technology
Industry-leading Technology
Industry-leading Technology | HVAC Unit Replacement | Heating and Air Conditioning | Luttrell
When summer heat or winter chill hits Luttrell, HEP’s industry-leading technology steps up to keep every home perfectly comfortable. Our certified technicians combine decades of local experience with cutting-edge tools—like advanced load-calculation software and smart diagnostic sensors—to design and install systems that maximize efficiency and slash energy costs. From the first friendly consultation to the final airflow check, we make the entire process transparent, tidy, and hassle-free, so you can relax while we handle the heavy lifting.
Choosing an HVAC unit replacement with HEP means more than swapping out old equipment; it’s an upgrade to quieter operation, healthier indoor air, and a warranty that protects your investment for years to come. We source only top-tier, American-made units, tailor each installation to Luttrell’s unique climate, and back everything with 24/7 emergency support. Ready to feel the difference? One call, and HEP brings comfort home.
FAQs
When should I replace my HVAC unit instead of repairing it?
Most systems in Luttrell last 10–15 years. If yours is in that age range and you are experiencing frequent breakdowns, escalating energy bills, uneven temperatures, or the unit still uses phased-out R-22 refrigerant, replacement is usually more cost-effective than continued repairs. A new system will be more efficient (up to 40 % lower utility costs), meet current building codes, and include a full factory warranty.
How long does a typical HVAC replacement take?
For a straight equipment change-out, our certified technicians can usually remove the old unit, set the new condenser/air-handler, reconnect electrical and refrigerant lines, pressure-test, evacuate, and start up the system in one working day. If you need duct modifications, zoning dampers, or indoor air-quality accessories, the job can extend to two days. We always perform a final quality inspection and walk you through the new thermostat controls before we leave.
What size HVAC unit does my Luttrell home need?
Sizing is determined by a Manual J load calculation—not by square footage alone. We measure insulation levels, window orientation, ceiling height, air leakage, and local design temperatures (91 °F summer/23 °F winter for Luttrell). A typical 1,800 sq ft home may need a 3 ton heat pump, but oversizing can cause short-cycling and high humidity. Our comfort consultant will provide a written load report so you know the selected capacity is correct.
Are rebates or financing available for a new HVAC system in Luttrell?
Yes. Through the TVA EnergyRight program, qualifying high-efficiency heat pumps (≥16 SEER2, ≥8.1 HSPF2) can earn rebates up to $400. Federal tax credits under the Inflation Reduction Act cover 30 % of the installed cost—capped at $2,000—for heat pumps meeting CEER criteria. We also offer 0 % APR for 12 months or low-interest plans up to 120 months with approved credit, so you can spread the investment over manageable payments.
What warranties and maintenance plans come with my replacement system?
All major brands we install include a 10-year parts warranty and a 10-year compressor warranty when the equipment is registered within 60 days. We back our labor for one year, with optional extensions to 10 years. Every replacement customer receives a complimentary first-year Maintenance Membership—two seasonal tune-ups, priority service, and a 15 % discount on accessories—so your new equipment stays in peak condition.
How will a modern HVAC system improve my comfort and indoor air quality?
The latest variable-speed heat pumps continuously adjust output, eliminating temperature swings and reducing noise. ECM blowers can run in low-speed circulation mode to filter air 24/7 for pennies a day. Optional upgrades such as MERV-13 media cabinets, UV-C lamps, and whole-home dehumidifiers remove allergens, mold spores, and excess humidity—a big benefit during East Tennessee’s muggy summers. The result is even temperatures, lower utility bills, and noticeably cleaner, healthier air.