Prompt Repairs
Prompt Repairs | Heating and Air Conditioning | Luttrell
Whether your furnace fizzles out on the coldest January night or your AC groans through a humid July afternoon, HEP’s Prompt Repairs is ready to bring fast relief to every home in Luttrell. Our local technicians arrive equipped for same-day solutions, restoring comfort while respecting your schedule, budget, and property. From precision diagnostics to transparent pricing, we turn “uh-oh” moments into “all set!” with courteous service that’s as warm—or cool—as you need it to be.
Customers trust us because we treat every system like our own. We service all brands of heating and air conditioning equipment, and we back our workmanship with solid guarantees, honest communication, and financing options that make repairs easier to tackle. Call today, and discover why so many Luttrell neighbors count on HEP’s Prompt Repairs to keep their indoor climate perfect year-round.
FAQs
Which parts of Luttrell and the surrounding area do you cover for prompt heating and air-conditioning repairs?
Our service hub is located right in Luttrell, and we routinely dispatch technicians to all ZIP codes within Union County as well as nearby communities such as Maynardville, Sharps Chapel, Blaine, and Corryton. If you are within a 25-mile radius of downtown Luttrell, we can generally reach you the same day—often within just a few hours of your call.
How fast can you arrive if I have an emergency furnace or AC breakdown?
During normal business hours we keep at least one maintenance truck on standby for urgent calls, which lets us reach most Luttrell addresses within 2–4 hours. After hours, weekends, and holidays we operate a 24/7 on-call rotation. If it’s classified as an emergency—no heat in freezing weather, no cooling during a heatwave, refrigerant leaks, electrical burning smells, etc.—we will prioritize your ticket and aim for a sub-2-hour response when possible.
What types of HVAC equipment do you repair?
Our NATE-certified technicians are trained on virtually every residential and light-commercial system you’ll find in the Luttrell area, including gas and electric furnaces, heat pumps, central split-system air conditioners, ductless mini-splits, package units, air handlers, smart thermostats, and indoor-air-quality accessories (humidifiers, dehumidifiers, UV lights). We service all major brands such as Trane, Rheem, Carrier, Goodman, Lennox, and Daikin, and can source OEM or high-quality aftermarket parts quickly.
What warning signs mean I should schedule a prompt HVAC repair rather than waiting?
• Poor airflow or rooms that never reach the thermostat setting • Unusual sounds—metallic banging, buzzing, squealing, or grinding • Odd odors, especially burning, musty, or chemical smells • Sudden spikes in your monthly electric or gas bill • Water, refrigerant, or condensation pooling around the indoor unit • System short-cycling (turning on and off every few minutes) Addressing these issues quickly prevents bigger failures, preserves energy efficiency, and protects your warranty coverage.
How much does a typical heating or cooling repair cost in Luttrell?
Repair prices vary with the part and labor involved, but most of our residential service calls fall between $175 and $650. We charge a flat $79 diagnostic fee that is waived if you proceed with the repair. You receive an upfront, written estimate before we start work—no surprises. For larger fixes like compressor replacements or furnace heat-exchanger repairs, we offer financing plans to spread the cost over manageable monthly payments.
Are your technicians certified, and do you provide any warranty on repairs?
Yes. All field technicians hold current NATE certification and EPA Section 608 refrigerant licenses, and they attend ongoing factory training every year. We are fully insured and licensed to operate in the state of Tennessee (license # XXXXXX). Every repair comes with a 1-year parts warranty and a 90-day labor guarantee. If the same component fails within that period, we’ll return and fix it at no additional charge.