Reliable Power
Reliable Power | Generators | Electrical | Loudon
When the Tennessee sky darkens and power lines go silent, Loudon residents turn to HEP’s Reliable Power Electrical team for peace of mind. Our licensed technicians design, install, and service whole-home generators that start automatically, keeping lights, HVAC, and essential devices running without a hiccup. From the initial load assessment to routine maintenance, we handle every detail with the neighborly care you expect from a locally owned company—so you can weather any outage in comfort.
Whether you live along the lake or on a quiet country road, we’ll match you with the right solution and back it with 24/7 emergency support. Quiet operation, fuel efficiency, and seamless integration with your existing electrical panel mean your home keeps humming while others wait for the grid. Stay connected, safe, and stress-free with HEP’s trusted generators expertise right here in Loudon.
FAQs
What size generator do I need for my Loudon home or business?
Generator size depends on the total wattage of the appliances and systems you want to run during an outage. A typical Loudon residence can often be covered with a 14–22 kW standby unit, while small businesses might require 25–60 kW or more. We perform an on-site load analysis to calculate your exact requirements, factoring in HVAC, well pumps, medical devices, and any mission-critical equipment. This ensures your generator is neither undersized (risking overloads) nor oversized (wasting fuel and money).
How often should my standby generator be serviced?
Most manufacturers recommend preventive maintenance every 6–12 months or after every 200 hours of run time, whichever comes first. In Loudon’s humid climate we also inspect for corrosion and rodent intrusion. A standard service visit includes oil and filter changes, spark-plug replacement, battery testing, coolant checks, and a full system diagnostic with load testing. Regular maintenance keeps your warranty valid and minimizes the risk of unexpected failure during a power outage.
Do I need a permit to install a backup generator in Loudon?
Yes. Loudon County requires an electrical permit—and in many cases a gas permit—before installation. Our team handles the entire permitting process: submitting site plans, load calculations, and fuel-supply details to the county building department. We also coordinate any required inspections, ensuring your new generator meets National Electrical Code (NEC) and local zoning setbacks for noise and exhaust clearance.
Will my power be interrupted during installation, and how long does it take?
Typical turnkey installation takes one to two days for residential systems and up to a week for larger commercial units. We schedule the utility disconnect at the most convenient time for you, limiting actual power downtime to about 1–3 hours in most cases. Temporary power solutions can be arranged for critical loads if you can’t afford any interruption, such as medical equipment or server racks.
What fuel options are available and which is best for Loudon?
Standby generators commonly run on natural gas, propane (LP), or diesel. • Natural Gas: Ideal if your property already has municipal gas service; provides unlimited runtime and low maintenance. • Propane: Works well in rural Loudon areas without natural-gas lines; requires on-site tank but burns clean and stores indefinitely. • Diesel: Delivers high power density for commercial or agricultural applications; fuel is readily available but requires periodic polishing to prevent algae growth. We assess availability, runtime needs, environmental considerations, and budget to recommend the optimal fuel source.
How does an automatic transfer switch (ATS) work and why do I need one?
The ATS is the brain of your standby-power system. It monitors utility voltage 24/7. When it detects an outage (typically a 2–10-second delay), it signals the generator to start, isolates your building from the grid, and then transfers the electrical load to generator power—all automatically. When utility power is restored, the ATS reverses the process and cools down the generator before shutting it off. An ATS provides seamless, hands-free operation, prevents dangerous back-feeding to utility lines, and complies with NEC safety standards.